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 Friday, September 11, 2009

Modern mobile phones are prone to all of the failures of most types of electronic equipment. Add to this the bangs, drops and scrapes they can often endure and it is little wonder we are telephoned regularly about repairing mobile phones.

The latest SmartPhones are also crammed with software that can cause problems in the same way as a regular computer.

If the phone is less than 2 years old and the damage has not been caused by yourself you will likely be able to get a warranty repair. This usually means sending the phone back to the manufacturers, the manufacturers nominated repairers, or taking it in yourself if you are local.

The repair itself is free although you may have to pay to post it to them.

For older phones, or where the damage is caused by yourself - for instance dropping it in a bucket of water (or toilet bowl!) - you will have to get the phone repaired elsewhere.

We have a number of repairers where we send our broken handsets. However there is a cost involved and it is often more expensive to repair than to buy a new handset.

Whilst mobile phone insurance is available, it is not cheap, particularly for small business users who have more than one phone.

Also, whilst your handset is away being repaired, you will have to make your own arrangements with regards to a replacement phone. It makes sense to keep a cheap unlocked phone spare to use in the event of a repair being needed.

If you have a question about mobile phone repair please contact us for a quick chat.