As the snow continues to fall, some areas are experiencing considerable business disruption. We know because some of the companies we deal with are based in the frozen north and are struggling to cope with skeleton staff and even office closures.

Do you have contingencies in place for business disruption like this?

VoIP technology makes remote working solutions easier. No matter whether you’re working around planned holidays, or unexpected weather related disruption, remote working functionality allows users to operate as though in the office.

• Make and receive calls
• Access voicemail and fax
• Communicate with others via private instant messaging server
• Monitor the availability of colleagues
• Twin the users’ mobile phones with their desk phones to ensure they can receive every call
• Control the behaviour of incoming calls to full effect during extended periods where employees are unavailable

When implemented properly a VoIP remote working solution will make your customers believe you are trading as normal no matter how much disruption.

VoIP technology and software can also help you with business metrics. Monitoring and measuring your business performance with one-click reporting allowing you to see where you are performing well and where improvements can be made.

For more information regarding remote and flexible working solutions or for a VoIP evaluation and quotation please contact us.