Your current business mobile provider could be a network or an intermediary dealer. Are they giving you a good service? Are they working in YOUR best interests? Whilst changing your mobile provider can lead to some temporary problems these are outweighed by the benefits.
For some companies the change is enforced upon them. Take those dealing with Geko Direct, a mobile phone dealer in the West Midlands. Geko have recently gone into administration leaving many businesses without a dealer and stuck with dealing direct with the network, not always an easy position to be in.
The reasons for changing your business mobile provider include:
Cost savings
The main reason companies move between providers is to save money. It is always advisable to check your current deal when it falls due for renewal to ensure you are receiving the optimum tariff for your usage. As well as cost savings you may also benefit from a better package of handsets which offer added features to improve your mobile connectivity.
Better service
Your current dealer may not be giving you the service you need. Mobile dealers can help with your tariff, adding and removing bundles (eg. roaming), handset repairs, and technical help and advice. For larger customers contact with your dealer can be very much daily, so finding a friendly, helpful company with a dedicated point of contact can be a real asset. Steer away from dealing direct with the networks with their call centres and (often) unhelpful staff.
Single supplier solutions
Having each of your telecoms products with different providers could mean you are paying too much overall. It could also hamper device integration and will certainly be a challenge when problems arise where faults are disputed between providers. A single supplier solution solves this and makes your life easier with a single point of contact.
Enforced provider changes
As in the Geko example above, sometimes dealers go into administration or cease trading. The networks also have the power to remove dealers when they consider it appropriate. They may point you in the direction of another dealer but the choice is yours - you can choose the dealer you consider will best represent your interests.
We make it easy to change
Our aim when transferring your business mobiles to us is always to ensure minimum disruption. If you are transferring between networks we make sure there is no downtime and attend to any problems quickly. Your dedicated account manager is available to help with any advice you need regarding the move.
Once the transfer is completed our Customer Service Team are only a phone call or email away. Your account is subject to regular review to ensure the optimum tariff at all times.
For any companies out there looking to change their business mobile dealer or needing help and advice relating to their contract please get in touch for a no obligation chat regarding your requirements.