Categories...

Sign In

 Tuesday, September 20, 2011
More businesses are seeing the benefits that can be had by having landlines and mobiles work together in a unified communication strategy. Having a single number for each member of staff which rings on multiple devices simultaneously means fewer missed calls.

This means that your existing customers can get hold of the right person straight away increasing first contact resolution. Less time transferring calls and taking messages. More time spent on productive calls, particularly with new business opportunities.

Serving your customers better means increased business retention and fewer complaints. Employees are happier too because this type of solution allows them to work more flexibly, they are empowered by having the right tools for the job.

As more providers offer this type of solution the cost is coming down. There are, however, a number of different ways of achieving a combined mobile and landline system. You should get some expert advice and compare a number of different systems for features and price before jumping in.

Consult an independent telecoms solution provider

We offer a number of solutions which could benefit your business in terms of reduced costs and improved productivity. We are not tied to one provider and will offer the best product for your particular needs. You tell us what the system needs to do and we'll show you the best way to do it.

Our knowledge of the telecoms market over the 15 years since we started trading spans the complete range of products and services a business is likely to need. From traditional analogue telephony through to hosted VoIP solutions and unified communications.

From a single business mobile phone through to a national corporate multi-site connectivity solution we are confident we can help your business save money and work smarter.

The latest mobile technology and developments in cloud-based services can be used together to give you the competitive edge. We specialise in providing the seamless integration of mobile and landline phones to deliver a more streamlined communication channel which will deliver benefits to your business and your customers. Contact us for a free no obligation telecoms review.