For small businesses, particularly SOHOs (small
office/home office), a lot of time can be spent away from the office doing your
job, meaning that your mobile phone is your most important means of
communication. Advertising your mobile number to your customers does not present
a professional façade and for credibility a landline number is needed.
However a landline, or fixed line,
ties someone to the office, is answered by an answerphone message or, in the
worst case scenario, rings unanswered. Could a landline number that rings on
your mobile phone be the answer?
There are now many different
solutions that give you a virtual landline number that rings on your mobile. The
main difference is pricing and which one is best for you will depend largely
upon your usage.
Vodafone One Net
Express
Probably the most well known
solution is Vodafone’s One Net Express. Originally a standalone product it is
now possible to include it with a standard Vodafone tariff making it much more
attractive and affordable to the average small business user.
Your virtual landline number is
held by Vodafone and rings on your mobile without being diverted. This means
that there are no call charges for transferring calls between landline and
mobile. You also get a number of phone system features such as call waiting,
music on hold, hunt groups etc. which are included within your package.
Basic tariffs start at £35 plus
VAT which includes 300 mobile minutes, 3,000 landline minutes, 250 texts and
500MB of data. Higher tariffs are available for larger users.
Other networks offer similar
products which work slightly differently but produce broadly the same end
result.
Call management
solutions
Other products exist which give you a virtual landline and
then divert the calls to your mobile. This makes them non-network specific and
means you can have your mobile contract with any provider and still receive
calls. There is usually a charge for the diversion though so they only really
work out cost effective for light users.
They do have the flexibility to be diverted to any number,
so you can divert them to another landline at reduced costs, or change the
diverted number at any time.
Compare available
solutions
At Business Mobile World we offer a range of solutions for
having a landline number on your mobile. We can provide you with a comparison
between products and guide you to the best option for your usage.
It is not only SOHOs who take advantage of this new
technology, many larger businesses look at similar arrangements to make their
method of communication more flexible, ensuring more calls get answered by the
right person first time. This increases productivity and customer satisfaction.