Business Mobile World

The Business Mobile World website is now listed at Free Index - http://www.businessmobileworld.freeindex.co.uk/

Free Index is an online business directory offering free listings to businesses with a range of features, all free of charge. We have added 2 services to our listings as follows:

• Business Mobile Tariffs
• Free calls to mobiles

These reflect our best current offerings to businesses of all types and size. The opportunity to reduce costs on your own business mobiles and to reduce your landline bills by making free calls to other people's mobiles.

We are always looking at ways of saving your business money, both at our initial review and on an ongoing basis. We also keep you up-to-date with the latest technology which could save your business time and money.

Whilst cost savings are always aimed for when renewing a business mobile contract there are other areas which should be looked at where improvements to your communications can be made.

The pace of technology means that new mobile phone handsets, particularly in the SmartPhone sector, now offer a range of features not available even a couple of years ago. If you are coming to the end of an 18 or 24 month business mobile contract it is likely you will need new handsets.

Could a new SmartPhone benefit your business? With so many apps around it is conceivable that there is one out there that could make your business life away from the office easier. There may even be several which, used in conjunction with each other, could save your business time and money.

Whilst the Apple iPhone is the market leader in terms of available apps other operating systems are catching up. The most notable of these is Google's Android OS which is rapidly increasing its market share. With it being open source Android is going to continue to grow both in popularity and available apps.

It is also worth considering a total business phones solution including landlines and broadband which has the advantage of reducing overheads, streamlining administration and ensuring seamless integration between business telecom products.

Whilst your other services might be bound by contract for the time being, we can transfer them quickly and easily once they fall due for renewal. We can also look at improving your technology for landlines with a VoIP solution, routing your calls via the internet, and free calls to mobiles via an integrated sim card.

Once we have set up your contracts we work with you at all stages to ensure that you always have the latest technology where needed and to continually deliver cost reductions whilst improving communications. Regular reviews ensure that you always benefit from the best business phone deal.

Changing your business mobiles from one provider to another can be a pain. It's a hassle, and one you can avoid by simply renewing your current contract regardless of cost. However, how much could your business save by getting a cheaper deal?

Sometimes the transfer is worth the effort when the cost reductions are significant. We have a page on our website with a few examples of how much you could save on your business mobiles.

All three examples show savings over a year in the £000s of pounds range. Hundreds of pounds each month! No business can say no to that level of savings. These examples are typical of the deals we can put together for medium sized businesses.

At the same time we aim to improve communications by providing improved handsets with extra features and capabilities. We can also help with BlackBerry set up and ongoing customer assistance where required.

We can offer similar savings on landline phones, broadband and other telecoms products. Get in touch with us to see what we can offer your business.

No two businesses are alike so your quote will be tailored exactly to your usage. We look at your past spend history by analyzing your bills and look to the future to see if there are likely to be changes to your business pattern over the course of your contract. We can also make suggestions regarding new technology and how it could improve your communications, both internally and with your customers.

All quotes for any of our products or services are free of charge and without obligation. You have nothing to lose by contacting us, the process of quotation is straightforward and will not entail any more work than passsing us a copy of your bills.

Although originally set up as a specialist supplier of business mobiles, over the years we have expanded our range of products and services to include a variety of business telecoms. It can make sense for businesses to place more than one of their telecoms products with us for a number of reasons:

• Cost savings - by taking out more than one product savings can be passed onto the customer
• Reduced administration - everything on one bill
• Better problem resolution - no more grey areas between suppliers or buck passing when problems occur
• Enhanced customer service - no call centres to ring or expensive numbers to dial
• Dedicated account manager - your account is pro-actively managed

We already have many clients taking multiple services from us. Some signed up initially for mobile phones and, impressed by our service, have subsequently taken advantage of our great landline and broadband packages. Just some of the services we offer......

• Business mobile phones - including BlackBerry
• Landline telephony - lines, calls and hardware
• Broadband
• VoIP - phone systems and call cost reduction
• Device and vehicle tracking
• Mobile Broadband - via dongle

We are currently promoting an innovative phone system which incorporates a sim card allowing calls to mobiles to be routed via the mobile network and thus coming out of your inclusive minutes. Making free calls to mobiles can seriously reduce your landline bills, allowing the system to pay for itself quickly. At the same time you improve your communications with the enhanced features a VoIP phone system can offer your business.

The main problem in consolidating your business telecom services is usually contract renewal dates. This makes transferring all of your services in one go difficult. Instead you can transfer the next due service, test out our customer service and our cost savings, and, if you are happy with our services, transfer more services as they become due.

We have a new product in our range which will enable business users to make cheap calls to mobile phones. It is a new kind of phone system which includes a built-in sim card to route mobile calls via a mobile phone network.

The system is a VoIP unit, carrying calls over the internet. It is also compatible with analogue lines. It can support up to 16 extensions so is ideal for small and medium sized businesses.

The size of a standard business phone handset (see picture), everything is included within the one main unit, including the pbx and sim card reader. Being a VoIP unit it has a number of advanced features which are not available on standard analogue systems.

Best of all this unit allows you to make cheap (even free) calls to mobile phones via the built in sim reader. Intelligent least cost routing identifies all calls to mobiles (starting 07) and routes them via the mobile phone network. These minutes come out of your agreed mobile phone package so they can be included within your inclusive minutes.

All other calls can then be routed via the internet. So all you require is a decent broadband connection, which we can supply if necessary. It is best to pay a little bit more for business grade broadband with a low contention ratio, giving a guaranteed service and call quality.

So impressed are we with this system that we are producing a dedicated website - 21c VoIP Phone Systems - to provide further information and to make it easy to purchase. This is a plug and play device - we program it to your requirements before despatch so that it can be used straight out of the box.

Get in touch with us for more information and pricing.

Businesses looking at their landline phone bills will know that a large proportion of their monthly spend is likely to be outbound calls to mobile phones. As more consumers rely upon mobile phones and don't even have a landline the cost of calling mobiles is going to rise further still.

Obtaining free calls to mobiles would considerably reduce the average bill of most business users and there are options available. A GSM Gateway, also known as a Premicell, is a hardware device which contains one or more SIM cards and allows a landline based call to be routed through a mobile phone in the most cost effective way.

It allows your telephone system to differentiate between numbers beginning with 07 (mobile calls) and others, routing calls to mobiles via the sim card and other calls over your landline. The sim card can belong to your standard business mobile contract, meaning that calls to your own company mobiles should be free and to other mobiles come from within your inclusive minutes.

Whilst this solution would save companies money, it will not be the solution for everyone. For many SMEs the answer is to obtain the best landline call rates for mobile phones. Check your latest bill and see how much per minute you are paying to ring a mobile number. Expensive?

We offer a free service to all businesses. You show us your bills and we will show you where savings can be made. In many cases savings of 40% can be achieved and this is not to be ignored even with a low call spend.

Obtaining the best business landline contract, reducing your line charges and call charges, will save your business money each and every month. These savings really add up. At the same time we can advise you about telephone systems, call management and other measures which could improve your customer service and deliver increased profits.

Even if you are in contract currently give us a chance to show you what your savings could be and we can then contact you nearer the contract expiry date and give you a firm quote based on the latest call details.

Savings are not limited to mobile phone calls, we can also save you money on local, national and international phone calls. We have our own bespoke tariffs and billing engine to ensure you get the best business landline deal.

Is your business still stuck in the 20th century? Technology, particularly phone technology, is moving apace and if you haven't changed your hardware and/or software in a few years it is likely you are using obsolete equipment.

For many small businesses this may not manifest itself in noticeable problems. Providing the equipment works and does what you need it to then there is no need to upgrade. However, could your business be making more money by making an investment in new technology?

With the improved technologies has also come price reductions. Competition, particularly in the mobile phone sector, is continually driving prices down. This is particularly true for SmartPhones where they can now be obtained free of charge on even the cheapest of business mobile contracts.

So if your current telecoms equipment is reaching the end of its life span, or starting to show its age, now is the time to look into replacement - you might be surprised how cost effective a total business phone solution is.

Our telecoms healthcheck takes an overview of your current setup, the equipment used and how it is put to use, together with gathering your ideas (and our own) of possible improvements to your communications.

The review covers a number of areas including:

• Mobile phones
• Landline phones
• Telephone numbers and call management
• Broadband (both fixed and mobile)
• Device tracking and employee management solutions (where appropriate)
• IT

Your business can benefit from the latest technology (future proofing for several years), better integration of individual communication products, a more coherent telecoms strategy, and all of this whilst realising cost reductions overall.

Placing all of your communication needs into the hands of a single supplier may seem scary at first but when you see the cost savings available, together with the advantages in billing (single bill for all services) and customer service (one point of contact) you should be convinced that this is the way forward for your business in the 21st century.

As well as business mobile solutions we also offer a full range of business phone products. This includes:

• Business phone systems (small and large)
• Business phone lines (ISDN2 and ISDN30)
• Business phone numbers (Geographical and non-geographical)

We offer a total communication solution for businesses large and small. This includes overhauling all of your current systems where necessary - often systems can become obsolete and fail to offer the services and reliability of modern phone systems. Whilst investing in hardware can be costly in the short term, in the long run a future proof business phone system (such as a VoIP system) will pay for itself many times over in improved efficiencies and lower call costs.

When thinking of a VoIP phone system, routing your calls over the internet, you need to make sure your current broadband is up to the job. We can offer uncontended business grade broadband offering guaranteed upload and download speeds ideal for this type of business phone system.

The benefits of utilising our services include:

• Free and without obligation
• Expert knowledge of current products
• Advice on improving your business communications
• Help with set up and ongoing maintenance when required
• Seamless integration of all products supplied

All businesses could gain from contacting us and seeing how we could improve communication, both within your organisation and with existing customers and prospects. Not only could you save initially on system costs, lines and calls but improving communication will inevitably improve customer retention and gaining new business.

For a free quote give us a call on 0844 880 8116 or fill out our online business phone enquiry form.

The cost of broadband for home consumers has never been so low. However, at peak times the speeds you are actually operating at can be well short of the advertised max speed. If you find your home PC is struggling with routine internet use check out the speed by using one of the online speed checkers (eg. http://www.broadbandspeedchecker.co.uk/).

Even on reduced speeds standard web browsing is unlikely to grind to a halt, particularly if you are only using one computer with the connection. However for business users the broadband speed coming into the workplace is then diluted by the number of users. If you have several employees online this is where the lack of speed and high contention ratios will be noticeable.

Can your business cope with a loss of internet service? Many businesses now rely upon the web and email for their daily communications. A loss of several hours service in the form of downtime can be costly and distressing.

We now have reduced prices on our business broadband. Not on the cheap and nasty low grade broadband but on 1:1 contention business grade broadband giving you a dedicated service. This type of broadband is ideal for new technology such as VoIP because it provides guaranteed bandwidth end-to-end and symmetric download and upload speeds.

There are a range of options based on different speeds and we can guide you on the best one for your business. We can also supply hardware in the form of a variety of routers and assist in the set up of your new business broadband.

Any problems and you do not sit in a phone queue waiting for a call centre assistant, we have a dedicated broadband department available straight away. This grade of broadband has proved to be extremely reliable meaning that you are unlikely to be calling us in all but the rarest of circumstances.

For a free quotation, line test and suitability discussion please contact us.

Originally this site was started solely to sell business mobiles, and products and services related only to this category. We worked closely with 21c Telecom Ltd, our main supplier, and had good success supplying businesses with phones on contract terms.

However, the telecoms market has moved on, and more and more businesses are sourcing all of their communication products from a single supplier. The advantages of this approach include cost savings, reduced administration, better customer service and enhanced fault resolution.

We are also able to offer a full range of business telecom products including:

• Business Landlines

This includes line rental, reduced call charges, telephone systems, telephone numbers, maintenance contracts, call management and more. Easy to understand monthly billing and a single point of contact for questions and problems.

• Business Broadband

Business grade broadband with low contention ratios giving your business a greater share of the available bandwidth. High speed, reliable broadband with routers supplied and installed where necessary.

• Mobile Broadband

USB dongles supplied to give you 3G mobile internet via your laptop or netbook. Speeds up to 7.2mbps.

• Vehicle Tracking

Track your vehicles or employees via hardware or a mobile phone. Live view of current position via real-time web interface.

All types and size of business can benefit from taking out a range of services with us, achieving large savings over a multiple supplier solution. Quotes are always free and we aim to save you money whilst simultaneously improving your business communications.

We have a number of websites providing business phone services. These are mainly for business mobiles but also for business landlines, broadband, mobile broadband and IT services too.

One such site, UK business phone deals, has recently undergone a revamp, although this is actually a rollback to a previous site rather than a new website. Unfortunately our experiment with the content management system, Mojo Portal, has proved to be delivering pages much too slowly, making the website close to unusable.

So we've removed the database driven site and replaced it with the old straight html pages to speed it up. Hopefully this will improve the visitor experience and enable businesses to start saving money on their mobiles and communications.

A new website for UK mobile phone deals will be coming soon, when time allows. This will offer a full range of business phones including mobiles and landlines plus details of all of the many services we offer to improve your business communications.

We continue to work on all of our websites, adding new content and updating new products and services as they become available. Some of our other sites include:

• Best business mobile deals
• Best business phone deals

For news of changes and developments simply keep tuned to the Business Mobile World Blog where we will publish amendments as they happen.

We are always looking at new products and services that can benefit our customers by reducing costs and improving communications. One such product allows you to control your inbound calls on any number, anywhere, from any device.

It works for both geographic and non-geographic telephone numbers and provides online access to a full range of call routing, monitoring and management tools, helping your business improve its customer service.

The benefits of this service include:

• Use with any number, anywhere, from any device
• Easy to use, designed to be intuitive
• Immediate to set up
• No capital outlay

There are three plans available on this service, designed for all sizes of business from sole traders and single site businesses, through multi site/multi department organisations, up to large call centres.

The features provided include:

• Tailored call plans - build plans according to your business operating hours, schedule call routing, handling and divert options to maximise your call handling potential.
• Call statistics - easily interpreted graphs of your inbound call statistics, results of call handling.
• Call queuing - Queue incoming calls during busy periods. Live queue statistics and queue management.
• Auto attendant - interactive voice response can be uploaded for announcements to callers
• Optional call recording - record inbound calls for compliance, customer service and audit purposes.

The easy to use online interface gives you full control of the handling of all of your inbound call traffic. If this feature is something you think could aid your business please contact us to discuss your requirements.

We have been looking at how we can make it easier for you to get in touch with us to get a quotation for your business mobiles.

The first solution has been to reduce the size of our online enquiry form. A number of fields have been removed and now it is just basic contact information we require and we will contact you from there to obtain anything else we need.

We have tested the new form out and it takes less than a minute to complete, typing in every field. If you have any sort of auto fill for forms enabled on your browser it will be even quicker!

We have also changed the telephone number displayed on the website from an 0844 number to a local 0115 number. This means that callers from mobile phones can get in touch cheaper (and usually free from inclusive minutes). Call us on 0115 944 8977 for a business mobile quote.

Remember our quotes are free of charge and without obligation. We can quote from one handset to two hundred plus and our aim is to save your business money whilst improving your communications.

In addition to business mobiles we also offer a number of related telecoms products including landlines, broadband, tracking and more. All of our services are designed to work in harmony together, streamlining both your internal and external communications, not to mention your administration and billing.

So visit our new look business mobile enquiry form and take a single minute out of your busy day to save your business some money.

We have a number of websites promoting our products and services. Some are specifically tailored to a particular category, such as business mobiles, whilst others are more generalised giving an overview of many of the different communication areas we can help your business with.

We have today updated Best Business Phone Deals with another three pages. These are as follows:

• Small business phones
• Business phones in Derbyshire
• Business phones in Nottinghamshire

These all emphasise that whilst we are able to provide a national service, our core business is working with local businesses throughout the East Midlands to provide them with a full portfolio of communication and IT products.

The advantages of dealing with a local company are many. Firstly, if there is any element of call-out, a local company will almost certainly be cheaper than a centralised national company. For instance if you need a small telephone system installing.

Secondly, if anything goes wrong, particularly with hardware, we can come out quickly to put it right. Finally we provide a much more personal service. No call centres and a dedicated account manager to contact.

We are right in the heart of the midlands, ideally placed to service Derbyshire, Nottinghamshire and Leicestershire. There are no businesses too large or small to take advantage of our services.

Quotes are free and without obligation and as well as looking at ways to save your business money we also look at how your communications can be improved and new technology incorporated into your existing systems.

Fill out our simple enquiry form and we'll contact you and show you how much your business could save.

Have you reviewed your business phones recently? A phone review should cover not only cost reductions, where possible, but also communication improvements. Ensuring that your mobile phones and landlines work together to provide optimum performance and smooth lines of communication.

Too many companies fail to review their arrangements and renew their contracts without giving consideration to how much they might save by looking at alternative ways of organising their business phones.

In fact savings of several thousands of pounds are possible for medium to large users. This is money that should not be wasted, particularly in the current economic climate. No business should be paying over the odds for their telecoms.

Some of the areas to look at with a review include:

• Business mobile tariff
• Mobile network
• Changes of usage (more/less mins, sms, data)
• New mobile handsets
• No of lines/extensions
• Line rental costs
• Landline hardware (system/handsets)
• Cost per minute of most used destinations
• IT integration

By ensuring that your business communications are on the optimum plan you should not only save money on your basic monthly costs but should also benefit from increased new business and business retention by improving your communications both internally and externally.

You have nothing to lose with a business phone review from Business Mobile World. They are free of charge and take little time out of your business. After a quick fact find we can put together a proposal showing you where improvements and savings can be made.

These days most businesses of all types and size will use mobile phones in some capacity or other. Some of the reasons why your business benefits from utilising its business mobiles include:

• Accessibility 24/7
• Making and keeping appointments
• Checking details/information whilst away from the office
• Saving time, being able to communicate during "dead" time (eg. travelling)
• Accessing emails and internet
• Call forwarding from your landline
• Keeping in touch when overseas
• Lone worker protection
• Tracking employees by mobile device

There are numerous other reasons why using mobiles in your business and making them a key part of your communication strategy makes sense.

In the 21st century people have little patience to wait around for a slow response to a problem or complaint. Companies that recognise this and are able to keep communication channels open and active at all times will benefit in retaining existing customers and also gaining new business.

It is not enough to simply have mobile phones in your organisation, you need to use them to their best advantage and integrate them with your landlines, broadband, IT to get the best possible communication solution.

As experts in the telecoms field, offering a full range of products and services designed specifically to work together, we would love to help your business function better and help you improve communications, not only with your customers but also internally.

A converged telecommunications solution does not have to be costly or overly-complicated, it just needs the right products working together in the best manner. Quotes are free and we welcome enquiries from all types of business and all sizes from 1 mobile handset to 100+.

Increasingly the biggest differential between companies is the standard of customer service. Those that provide a quick follow up to enquiries and problems will find it much easier to retain customers and prompt replies to new leads will also put them at the front of the queue for gaining new customers.

When thinking about contact with your customers you need to be aware of all of the different devices and means of communication that are available. Not everyone wants to deal with things on the phone, many now prefer to email. The more channels of communication you offer the more people will be able to interact with your business.

When offering multiple communication avenues you also need to make sure that they work together to give the customer the optimum service. For instance if an email is left sitting in an inbox without being read or dealt with for several hours you are immediately risking the ire of an impatient customer.

Much better for a copy of that email to be forwarded to the recipients mobile phone when they are away from the office so that it can be read instantly. If it's urgent it can be dealt with straight away and if not it can be actioned at a later date.

Making it easier for people to contact you will result in gaining more business. Yes it will also mean that people with problems and gripes can get hold of you but it is better to sort these out in a timely manner so as to avoid losing customers or getting a bad reputation.

Small businesses need this more than they think. If someone is looking to get a product or service quickly they will almost certainly go with the first provider they can get hold of (providing the cost is not extortionate). So being unable to contact you could result in losing business. Having an answerphone does not always help if you cannot return the call until several hours later. By then the opportunity has often disappeared.

It is possible to have a single non-geographic number that tries all of your devices in turn until it can get hold of you. In the event you are uncontactable it can send a message straight to your mobile phone alerting you that your attention is required.

For larger businesses with dedicated staff answering the phones during office hours the need might be for out-of-hours services, forwarding calls to on-call staff, or home working options for people with families or in the case of bad weather.

All of these scenarios can be catered for by integrating your landlines, business mobiles and IT to provide seamless connections between departments and between your business and its customers.

It's all very well wanting the latest mobile phone free of charge on contract but this usually means signing up to a hefty contract. Whilst this will usually get you a fair chunk of minutes and texts, if you don't use them then you are pouring money down the drain.

Moneysupermarket estimate that up to £13 billion is being wasted by British mobile phone users each year in unused minutes and texts. In fact nearly half of the inclusive deal is being wasted. This is a 40% increase on the 2007 figures and is driven by high cost phones (iPhone anyone?) which require huge tariffs to be obtained free of charge.

Whilst a free phone might seem like a tempting offer, if you are wasting £20 of inclusive minutes each month over a 24 month period it would be much cheaper to take out a lower tariff and part-pay towards the cost of the phone.

Whilst these figures refer to the whole of the mobile phone market, and are largely a consumer problem, business users also need to be aware of the cost of unused minutes, texts and data. It's very important that your business mobile contract accurately reflects your usage in order to get the best deal.

If your usage remains fairly steady each month it should be a simple task to look at your current usage and get the right tariff that includes what you need but no more.

If your bills vary widely each month then you have a decision to make. Do you take out a contract based upon the highest monthly spend and waste the minutes and texts in low spend months or take out a contract on a lower tariff and pay for calls etc. above your tariff as and when they are made. You might need to get out a calculator at this point and see which works out best for you!

On the other hand get in touch with Business Mobile World (that's us!) and let us do the hard work for you. We can analyze your bills and produce figures showing you the best options and how much you could save by switching tariffs and/or networks.

We can also propose other money saving communication options including your landline phones, taking over your current lines and reducing your line rental and telephone call costs, and business broadband with low contention ratios giving you great speeds without great costs.

One call does it all, just pick up the phone and dial 0844 880 8116 for immediate attention or fill out our online enquiry form.

By obtaining a free review from Business Mobile World you will find out how much you could save. Not only that but we can provide you with advice relating to the latest technology and handsets and how they could improve your business communications.

We appreciate that your time is precious so we make it as easy as possible for you to get the best current deal and move seamlessly to a new network provider if necessary.

We can provide quotes and savings illustrations by phone, email or face-to-face whichever is easier for you.

With one of our small business plans you can get:

• Between 100 and 3,000 inclusive mobile minutes (dependent upon chosen tariff)
• Unlimited calls between all company mobiles
• Unlimited calls to all 01, 02 and 03 landlines
• Rollover unused minutes for 30 days
• Dedicated account manager
• Latest handsets free of charge

We can also provide small businesses with landline telephone services saving you up to 40% on your call charges, as well as a range of other services designed to help small business users. Get in touch with us for your free quote.

For larger business users we have a range of plans from the major networks and can provide integrated communication solutions bringing together mobiles, landlines, broadband and IT.

The start of a new year is an ideal time to take stock of your business and plan your success for the coming 12 months. As well as gearing up to sell more of your products and services you should be looking at ways of saving money on your costs in order to maximise your profits.

A telecoms review from Business Mobile World will analyze all of your current communications including mobile phones, landline phones, broadband and mobile broadband showing you where savings can be made.

Additionally we can also help with new products and services including telephone systems, VoIP systems, website hosting, design and promotion - we offer a fully converged telecoms solution.

The benefits of a review for your business include:

• Saving money on each product
• Ensuring all products work together optimally
• Simplifying your billing (one monthly bill)
• One point of contact

At the moment you will probably have a number of different contracts for each of your communication components with different renewal dates. We can arrange for a smooth transition for each of these as they become due for renewal.

And the downside of getting a review? If we cannot save you money or improve your communications then you have total peace of mind that your current deal/s are the best available in the market. It's a win-win situation.

Best of all it's a free service. It won't cost your business a penny to see how much you could be saving and how your communications could be improved. Just contact us for your individual quotation.

A recent survey of over 7,000 SMEs (Small and Medium-sized Enterprises) reports that over 60% of businesses said faster broadband speeds had a positive impact on their business. Other beneficial technology included mobile devices (mobile phones and mobile broadband) and remote working tech.

Nearly 70% of those businesses that were embracing new technology were experiencing a "better" recession than those who lagged behind.

Not surprising to us, we have been blogging regularly about how new technology can help your business improve its communications and ultimately make you more money. Any initial investment can soon be overtaken by ongoing savings or increased profits.

And that is just the current scenario. Going forward into the future new technology will become ever more important in businesses that rely upon communications.

Even traditional trades, such as hairdressers, where actual technological advancements are unlikely to replace their core business (you cannot get a haircut on the internet!) need to embrace technology to make sure that their marketing remains relevant and accessible.

Letting customers (and potential customers) know about new styles, products and special offers by email or sms could keep all of their current customers happy and get people who may never have thought of using them in the past through the front door. 

All businesses should be thinking of how they could use technology to improve their communications inter-office and with customers. We can help you with advice about the latest technology and how it can be used to boost your business. Just get in touch.

Do you currently give out a landline work number and your mobile number for when you are away from the office? If you work from home some of the time you will likely give out this number too. So when someone is trying to reach you they could conceivably be ringing three different numbers, leaving messages on each and getting nowhere!

Make it easier for people to contact you and save time listening to duplicate messages. You can give out one number and technology makes sure the call finds you. This also enables you to be contacted at home (when it is convenient) without having to give out your home phone number.

Wasting time retrieving voicemail? Get it sent to you by email as an attachment. The subject line tells you who it is from so if you don't want to hear from them just delete the email! You can also forward the message to others if you need to.

These are just a couple of ways that modern technology will help your business keep in touch.

New internet telephone systems utilising VoIP will also be a means of improving communications and providing enhanced telephone features whilst also reducing call costs by routing calls over the internet. As internet connection gets faster and the technology matures it is likely that traditional phone lines will decline in usage, particularly amongst business users.

Did you know Business Mobile World can help you with VoIP communications technology? Remember, we not only offer business mobiles but also a full range of business telecoms designed to integrate seamlessly together to make your business communications easier.

A recent survey concluded that the 10 million people in the UK without internet access are missing out on approximately £550 each year in cheaper products and services. The internet is not only a fantastic way to keep in touch, but also the gateway to the best prices and savings.

Many business users don't pay attention to their broadband connection. They take the cheapest deal offered, often using consumer grade broadband. For those that do do some research they may choose a connection with a headline-grabbing download speed. But are you actually getting the speed as promised?

A quick broadband speed test will confirm the maximum download and upload speeds you are actually getting. It could be considerably less than you think. One of the reasons is the contention ratio.

The broadband connection you use is shared by other users. With retail broadband the contention ratio could be 60:1 - in other words up to 60 other people could be using the connection at the same time as you, meaning your speed is greatly reduced. We can offer your business a contention ration of 10:1 (or even 1:1 on your own private line if required).

With download speeds up to 24mbps our business grade broadband is fast, meaning that the days of slow downloads and waiting for pages to load are at an end. Think of all the time that is wasted in your business with slow connections. Faster broadband will save you time and money.

It doesn't have to be expensive. Taken in a package with telephone lines and call cost reductions your business should be saving money each month whilst benefitting from a better broadband experience. Contact us for a free quote.

Nokia are releasing a Windows 7 Netbook. Initially available in the US, but shortly available in Europe, this netbook release shows that mobile device convergence is continuing apace.

With Apple, a traditional computer company, gobbling up its mobile phone market share with the iPhone, Nokia are switching the tables with their new hi-spec netbook. Bridging the gap between the SmartPhone, which offers a limited browsing experience, and the full-blown laptop which is so much larger to carry around, more netbooks are being released and sold daily.

Convergence is the new watchword in the telecoms marketplace. There is no sign to the end of device convergence and increasingly the line between phone and computer is becoming blurred.

To keep your business ahead of the curve you need to be thinking about how you can best use the new technology and how your fixed and mobile devices connect with each other. The days of having mobiles with one company, landlines with another, computers supplied by someone else are disappearing fast for companies that want to embrace new technology.

Even the big networks are getting in on the act. Vodafone have, in recent weeks, announced a rollout of landline services for SMEs plus a deal to offer online cloud storage to its existing business and consumer customers. They realise that convergence is inevitable and offering a fully-integrated telecoms solution will help preserve their market share in the future.

At Business Mobile World we can tell you how your business can best take advantage of new technologies to ensure that your communications keep up-to-date. This may be across continents, work sites, or just across the next desk.

Shopping around for all the seperate parts of your business telecoms no longer makes any sense - it could cost you a lot more in the long run. An integrated telecoms solution will save your business money, in terms of reduced tariffs for packaged deals, enhanced problem resolution and better customer service.

When thinking about your business telecoms, and in particular your sales telephone number, it has long been the conventional wisdom that a freephone number (0800, 0808) increases enquiries by up to 40% compared to a regular number.

However, this was in the days when the majority of calls were made from landlines, meaning that your customers were not charged for their call to your business.

Those days are long gone, and the rise of the mobile phone means that many of your customers will actively avoid freephone numbers as they could be charged up to 20p per minute to call them.

It is forecast that 2010 will see the majority of UK phone calls made via mobile phones rather than landlines. Even now mobile phone calls account for around 45% of all calls made.

So what is the answer?

It could be an 03 number. This is a non-geographic landline number which can be called free of charge from a mobile phone's inclusive minutes. An 03 number can also be cheaper for your business than a freephone number.

With an 03 number you also have portability and flexibility. You can redirect incoming calls to any landline or mobile that you specify and benefit from a range of call management features.

Business Mobile World can offer you an 03 telephone number, or you can choose from a range of other telephone numbers which we provide. Just get in touch for a free quote.

Did you know...

...that almost 70% of the worldwide population now have some form of mobile phone subscription?

...that by the end of this year mobile broadband will have overtaken fixed line broadband?

The modern business needs to embrace this trend and ensure that it remains in touch with the latest technology and is able to move quickly with industry developments.

As the distinction between phones and computers becomes more blurred, with each device able to do the other's job, business users will need to make a decision - are you staying fixed or are you getting mobile?

Make the SMART decision, get a SmartPhone and release your business from the fixed telephony shackles. Better still, get an integrated solution from Business Mobile World involving your mobiles, landlines, broadband and IT.

Bundling them all together not only saves your business money but it improves the overall communications of your company by ensuring that all of your devices interact with each other seamlessly.

When there's a problem (modern technology doesn't always work correctly ALL of the time!) it's just one phone call to speak with a human being, not a robot, and the solution is at hand.

Want to know more? Let us show you how it all works. We can quote you for any or all of our many telecoms services, just get in touch.

We have written from time to time on this blog about the increasing convergence between devices, particularly the advance of mobile phone technology and how phones are replacing computers, at least in part.

Over the coming years, and it may not be that long with the pace of technological advances, landlines, mobiles and IT are going to become more entwined and having separate providers for each of these services is going to cause headaches and wasted time sorting out problems.

For instance, if you have a problem with accessing the internet is it your broadband supplier, your telephone line provider or your IT guys? Will any of them admit their responsibility and sort it out or will they all tell you "it's the other guys fault".

With a converged communications solution incorporating landlines, business mobiles, IT (and possibly other services like device tracking) you have one point of contact, one person to call who will sort it out. You don't have to worry about contacting all of the individual suppliers, that is all sorted on your behalf.

Best of all it is not going to cost you any more. In fact, in all likelihood you could save your business a sizeable sum by employing specialists to review all of your communication requirements.

As businesses evolve and expand the individual communication requirements tend to grow without any clear direction. This random growth often means over-complication and increased costs. Getting a free review is a no-brainer - after all what have you got to lose?

No business, in a recession or otherwise, should turn down the opportunity of saving money. Every penny saved is a penny added to your bottom line.

Getting the right tariffs for your business mobiles, reduced line rental and call costs for your landlines, business grade broadband helping your communications run smoothly and a solution integrating all of these services will help your business in the future.

As part of the 21c Telecom group we are at the forefront of converged communications. We would welcome the opportunity of helping your business save money and improve its communications.

Just contact us for a free review. We can call at your premises to look at your current communication provisions and see where improvements can be made.

As well as offering business mobile phones, we also offer a full range of business telecommunications products and services. This includes landline telephones.

We can install new telephone systems, telephone lines (analogue/ISDN2/ISDN30) and reduce your call costs. If you are currently with BT you could be saving up to 40% on your calls.

There is no interruption to your service and you keep your current number. We take over your billing and put you on one of our bespoke tariffs. Calls start from 0.75p per minute.

You get a simple to understand monthly bill detailing all of your calls.

We can also take over your broadband, providing business-grade broadband with low contention ratios, giving you excellent bandwidth and quick resolution in the event of problems.

We have a dedicated landline department, including telephone engineers, so we are only one phone call away if you have any concerns.

So, if you are approaching the end of your current contract, (NB - beware getting trapped into another lengthy contract by your current provider without your knowledge!) then get in touch and see what we can offer your business.

Our aim at Business Mobile World is to make your business communications simple, straightforward and cost-effective. One of the ways we can cut your costs is by including free calls within your package.

We offer many business mobile tariffs that include free calls to UK landlines. These are numbers beginning 01, 02 and 03. Eg. 0115 944 8977 (our number for you to call us).

If you have an inclusive package with free landline minutes this leaves the remainder of your minutes solely for mobile-to-mobile calls. This could mean a serious reduction in the number of inclusive minutes you need, a reduction in tariff, and best of all a reduction in your monthly costs.

If you have more than one mobile handset we can include free calls between all of your company mobiles. Again this can reduce the number of minutes you need and therefore the cost.

You need to analyze your current bills (or let us do it for you) and see where your minutes are being used. From this we can ensure you get the best value-for-money package.

We can also offer a GSM gateway (or Premicell) which you use for your landline calls to mobiles. This device automaticaly routes all calls starting 07 (mobile numbers) via a dedicated sim card meaning that these minutes can come out of your monthly inclusive allowance.

All of these ideas can be used together to ensure that you pay as little as possible for every business phone call and therefore maximise your profits.