Whilst we are able to provide business mobiles to companies of all sizes throughout the UK, being based in Ilkeston, Derbyshire, means that we can offer a real local service to businesses in the region large and small.

There are many advantages to using a local mobile supplier. We are able to provide faster assistance when things go wrong, such as broken or faulty handsets, and can quickly be with you with replacements without any postal delays.

You will get to know the people dealing with your account, by phone, email and face-to-face, and have continuity of service throughout your account. You do not have to ring a call centre and speak to a random operator when you need help.

Often using local suppliers is seen as more costly than going via a larger company. This is not the case with us. Our partnership with 21C Telecom, a Vodafone Platinum Partner, gives us access to the best deals for your mobile phones and for a full range of telecoms products and services.

We will also reciprocate trading with businesses in Derbyshire. Wherever possible we like to use local companies for all of our own consumables and infrastructure.

Derbyshire and surrounding counties

Our Ilkeston base enables us to quickly visit your business in both Nottinghamshire and Leicestershire too. We have the majority of our clients in the East Midlands meaning that we are regularly in your area to offer advice and assistance as necessary.

Are you coming to the end of your current business mobile contract? Before renewing at least give us the opportunity to take a look at your bills to see whether savings could be made. Your business could be saving a lot of money by ensuring you are on the correct tariff for your usage.

As a local supplier we can sit down with you to go through all of the different options and show you the different devices on offer. You can try them out, see what new mobile technology could do for your business.

If you still have a while to run on your current contract you can still contact us. Often savings can be enough to cover buy-out costs and still deliver lower monthly payments. Or put us in your diary to call a couple of months before expiry.

There are many benefits of getting your business mobile phones (and other telecom products) from a local company, rather than going direct to one of the major networks. The level of personal care and customer service is always going to be higher and issues can be sorted out quicker, meaning that any loss of connectivity (due to broken handsets, for instance) is minimised.

Based in Ilkeston, Derbyshire we are ideally placed to serve business customers throughout Derbyshire as well as the neighbouring counties of Nottinghamshire and Leicestershire. We already have a large customer base in the East Midlands and our Account Managers are regularly "in your area" to pop in and help you with your handsets and tariff, and give advice and guidance on new technology and how it could help you.

If you are currently in contract but not receiving the level of service you require please contact us to discuss your options and whether it is possible to buy out your existing business mobile contract. It is also possible, depending upon network, to transfer to another dealer and retain your current contract.

Not just business mobiles

As part of 21c Telecom we can provide your business with a full range of telecom products and services as well as business mobile phones. This is another very good reason to utilise our services as we can take care of all of your telecom requirements as part of a package, saving you money and streamlining your administration.

One bill, one point of contact and the best rates across all of your telecom products and services. This includes business mobiles, landlines, broadband and data solutions, tracking, websites and lots more.

We offer a free review service for any or all of your telecom services. This is available to small and large companies across all sectors of business. It can be done by visiting you at your convenience or by phone/fax/email if you prefer.

As well as cost reductions we also look at ways in which your current communications can be improved. You might have offices in Nottinghamshire, Derbyshire and Leicestershire all operating their own phone systems - could a hosted VoIP solution which does away with the need for individual systems, offers a full range of features including call management, and allows free communication between offices save you money and make your life easier?

Have you thought about unified communications? The ability to merge your landline and mobiles into a seamless solution meaning that you never miss a call and improve your response to customers and new enquiries. We can give you advice regarding Vodafone One Net and alternative offerings which could improve your connectivity.

With 15 years industry experience we have the technical knowledge to put together a package which resolves your current issues and offers an enhanced communication platform both internally and externally. This applies equally to small local Derbyshire businesses as well as multi-site national companies.

Vodafone continue to push their One Net integrated telecoms solution heavily in the media. This merging of devices, having a single number which rings wherever you are, enables more flexible working and is ideal for users who are away from their office/home a substantial part of the time.

Whilst the Vodafone One Net solution offers a lot features, it is not always the best option for businesses looking for a call management package. There are alternatives, one of which is Inbound Call Management.

Vodafone One Net Express

The most popular One Net product is the Express variant, which is squarely aimed at SMEs with up to 10 users. Larger companies can use it but their needs are usually better served by the One Net package.

One Net Express offers a quick set up, no need for any type of installation or fancy hardware, making it ideal for small business users. It also features inclusive calls, texts and data making budgeting much easier and reducing the chance of "bill shock".

The landline number (or numbers) you choose are contained within the Vodafone network, meaning that there are no diversions when people call the number. This is the main distinction between One Net and its competitors.

Because most people carry their mobiles wherever they are these days, you can be taking important business calls out of hours, on holiday, or wherever you are, leading to the Vodafone One Net slogan "never miss a business call again".

The advantages of Vodafone One Net Express are the features it offers which are not usually available to small businesses, such as music on hold and hunt groups, and the flexibility of configuration. Whilst a price of £55 per user might not seem cheap at first glance, this is the cost for a combination of landline and mobile bills and unlimited calls. Add into this the improvements in customer service and the opportunity to win more business by answering more calls and it becomes more appealing.

Inbound Call Management

With the call management option you can have a virtual landline number which can be diverted to any other numbers, landline or mobile. It can also be diverted to multiple numbers which ring at the same time or call a single number with multiple failover options. For instance it could ring a landline number first and if not answered failover to a mobile or group of mobiles.

With this option you are charged for the diverted calls, however the monthly charge is only £9.95 per month. Diverts to landlines cost 1.25ppm and to mobiles 9.95ppm, charged by the second subject to a minimum 1p call charge. It is highly configurable and you can change your options at any time via the intuitive web interface.

Which option suits your business best depends upon the number of users and how many calls are being received. We can run through the different options with you calculate the most cost effective for you.

Recent research, conducted on behalf of Vodafone across a range of businesses, has shown that one fifth of British workers believe the way their own business runs its communications is preventing them from carrying out their job properly.

For workers out in the field this is particularly important as the ability to work wherever they need to could improve their productivity enabling them to communicate in the way that best suits them and the job that they do.

However, it also applies to workers who do have a desk in an office, with 23% saying they do not spend most of their time sat at it.

SmartPhones are the most desirable communication tools, with 31% of those surveyed saying it would enable them to carry out their job more effectively. 37% said they currently have no access to flexible communication tools.

The conclusion of the survey was very much that businesses should take an individual approach to their employees communications, tailoring the tools available directly to the job they do. Whilst a flexible communications policy does throw up security issues, these can usually be addressed without too much trouble.

The research is clear evidence that increased productivity can be gained by strengthening employee collaboration and customer interaction. Better communications technology will also help organisations attract the best employees and improve staff retention.

For many businesses, particularly small businesses, the costs of implementing better communications could be perceived to be high. However, in reality SmartPhones are now available cheaply on a range of small business tariffs.

Even small changes to the type of handsets available to staff, offering enhanced communication features, will make a difference to their ability to get the job done whilst away from the office.

There are also SmartPhone based employee management solutions which allow you to keep track of where your staff are at any given time allowing you to make better decisions based on real-time data and therefore reduce costs and improve productivity.

For total communication solutions, integrated with your existing telecoms, contact us on 0115 944 8977.

BlackBerry mobiles have always been thought of as "business phones". In SmartPhone terms they are the only phones thought of specifically for business users first as their rivals are very much consumer models used by businesses. The only other phones made specifically for business are the rugged phones designed for workmen and tradesmen.

Newer BlackBerry phones have very much been aimed at broadening their appeal into the consumer market and there is evidence that this has succeeded with a large proportion of younger users carrying their devices. So are they still good for business?

Our customers certainly think so, with BlackBerry phones having 2 or 3 (or more) entries in our top sellers list every month. This is largely driven by their email service which is still highly thought of by many users.

They are also fairly reliable, with few visits to our repairs department in comparison with other SmartPhone handsets. Reliability is an overlooked feature by many businesses but think about it - you don't want to miss an important call, or even any call, because your handset is "playing up".

There are now enough different styles of BlackBerry handset so that you can choose one that fits with your usage, whether that be a touchscreen or QWERTY keyboard (or both with the BlackBerry Torch!) Are there any disadvantages to using BlackBerry?

The main disadvantage is the cost of certain tariffs. BlackBerry data is still charged at a higher rate than "standard" data even though it is the same thing! The iPhone also suffers the same fate on certain business mobile tariffs. So you can get a similar handset that will do most of the functions of a BlackBerry on a slightly reduced tariff in some circumstances.

However if you choose the right combination of tariff and handset the BlackBerry solution will serve your business well.

Another perceived disadvantage is the number of apps available for BlackBerry phones. This is certainly dwarfed by those for the iPhone. However BlackBerry apps tend to be business-centric so you are likely to find a good selection of serious business apps at BlackBerry World.

With the BlackBerry Playbook tablet they are looking at ways of increasing the number of apps you can run from a BlackBerry device with potential for running Android apps via special software. This type of innovation is likely to come to their phones in the future if it proves successful on the Playbook and it is practicable.

So if you are thinking about BlackBerry for your business take a closer look at the latest models and how they compare to other SmartPhones in terms of features and usability. As well as their handsets offering a range of different features there are also a variety of price tags so they are affordable for single users and small businesses.

Contact us for a quote for 1 BlackBerry or 100+. We can also advise regarding BlackBerry email solutions for your business including BIS, BES and BES Express. If we feel your business would be better suited to an alternative device we can help you there too having access to all UK handsets.

 

Would you like a free mobile phone for your business? We have a range of mobiles available free of charge on a variety of tariffs. Our basic business tariff starts at £25 and includes the following:

• 500 mobile minutes
• 3,000 landline minutes
• 250 texts
• 500MB of data

This includes a free mobile handset. You could choose from the following:

• BlackBerry Curve 8520
• HTC Wildfire
• Nokia X6
• Sony Ericsson Elm

For business users looking for more mobile minutes the tariffs rise as follows:

• 750 mobile minutes - £30
• 1,000 mobile minutes - £35 (data increased to 750MB)
• 1,250 mobile minutes - £40 (data increased to 750MB)
• 2,000 mobile minutes - £45 (data increased to 1GB)

All of these tariffs include texts, data and landline minutes as above. They are on the Vodafone network and subject to 24 months contract.

With higher tariffs the choice of free business mobile available becomes greater. This brings in the likes of the BlackBerry 9800 Torch, Apple iPhone, HTC Desire HD and a host of other SmartPhones.

Large business mobile tariffs

For business users looking for more than one handset contact us to get the best deals. We can supply multiple free handsets, either the same or a range of different ones to suit different tastes and jobs.

We can cater for SMEs with 5 or more mobiles and corporate mobile users with several hundred handsets. The greater the number of handsets the more value we can bring to your business in terms of cost reductions and communication improvements.

As well as Vodafone business mobile tariffs we also offer Orange and O2 contracts. We can help you with upgrades and with solving problems with your existing mobile dealer.

For a free no obligation discussion on your business mobile needs call 0115 944 8977 or complete our online enquiry form.

Business Mobiles - it always used to be about getting a lower price when your contract was due for renewal. This was because phones did not do much more than talk and text and there was little difference between handsets.

Whilst cost reductions should never be ignored, now it is also about considering value for money. You may have to pay more to get the right handsets for your business but they could pay for themselves quickly with an increase in productivity as a result of their features.

"Work smarter, not harder" - an advertising slogan from a few years ago that is very apt when considering mobile phones today. The SmartPhone is dominating the market currently and as their popularity grows so are the functions they can perform via new apps.

It is not just larger businesses where these features are being integrated into their communication policies, small businesses can gain from a number of features offered by SmartPhones.

Getting value for money on your business mobiles is about striking the right balance between the handsets you receive and the tariff you need. For instance, taking out a higher tariff with allowances beyond your needs in order to get a handset free of charge makes little sense in the long run when you add in all of the cost factors.

Also taking out the very latest mobiles on your tariff when you don't need the features offered is folly. The high end handsets tend to have more problems by virtue of the incredible hardware and software that's packed into them. If you only want to use your phone to talk, get a sensible talk and text phone. If you work in a hard industry, get a "tough" phone to withstand the damage that could be inflicted during your work.

When analyzing your current contract look at the extra charges being incurred. If you are regularly paying extra for calls, texts and data it is likely you are on the wrong tariff. Similarly if you never exceed your allowances and have a lot left each month you might be better off on a reduced tariff.

It might be that your usage varies wildly between months, perhaps your business is seasonal, and the best value tariff needs to be calculated as a whole across the full length of the contract rather than on a monthly basis.

There are a range of variables which means that the best value business mobile contract offered by different suppliers will vary. Always get at least a couple of opinions before committing to a new contract. Perhaps we can suggest better ways to use your phones in order to improve productivity and profitability.

 

Lincolnshire - it's a big old county and many people think it is pretty barren in terms of business. However, we know differently. We now have a dedicated sales team for the county of Lincolnshire able to visit you at your convenience and take you through a free telecoms review.

We cover all of the major towns in Lincolnshire including:

• Boston
• Cleethorpes
• Gainsborough
• Grantham
• Grimsby
• Hykeham
• Lincoln
• Louth
• Market Deeping
• North Hykeham
• Scunthorpe
• Shapcott
• Skegness
• Spalding
• Stamford

The products we can offer are:

• Mobile phones
• Landline telephony
• Broadband
• VoIP
• Mobile broadband
• Vehicle tracking
• Employee management
• IT services

These can be offered singularly or part of a package and are available to any business in the Lincolnshire region.

Our free telecoms review looks at your current telecoms structure and spend and ways in which it can be optimized to reduce costs whilst improving productivity through the use of new technology.

It won't take much time out of your day and it can be done over the phone or by email if you prefer. We just need a copy of your current bills so that we can prepare a report based on accurate usage figures.

If you are currently in contract it is still worth getting in touch. We can look into the buy out of your current contract and, in many circumstances, we can fund this whilst still saving you money on your telecoms spend.

We focus on maximising your return from your telecoms spend. Whilst cost savings are always a part of this, we also look at ways in which new mobile technology can help improve your productivity. Ultimately this improvement may yield more profits and be the better option long term for your business.

However, the final decision is always yours to make. We will put forward options and suggestions with full costings and you decide which one offers your business the best way forward.

So if you are a Lincolnshire-based business get in touch with us on 0115 944 8977 to arrange for one of our business telecoms consultants to provide a free review and report.

 

We are constantly looking at new technology, products and services which can help our business customers become more productive and profitable. We have recently expanded out IT department and have developed a cloud-based IT solution.

One of the benefits of cloud computing is that we are able to provide it and support it for companies regardless of physical location. Local companies in Nottingham, Derby and Leicester receive exactly the same service as those in London, Manchester and Liverpool.

Cloud IT solutions may seem complicated but we want to make it easy for you. We look after as much of the day-to-day running of the service as you require, so companies with some technical knowledge or no technical knowledge whatsoever can both benefit from the service.

Cloud based business IT support is particularly ideal for small and medium sized businesses. They take away the need for IT departments and are designed specifically to be user friendly and intuitive. All you need is an internet connection and a browser to run a whole range of up-to-date software, provided and supported for you.

This makes it ideal for flexible working and home working. It works identically on a range of devices - desktop computers, laptops, mobile phones, tablets. You have access to your whole office wherever you are - on the road, on holiday or sat on your sofa.

If you haven't already looked into cloud based IT solutions for your business now is the time. The technology has been around for a few years and issues surrounding privacy and security have been sorted. Cloud business services are likely to be a lot more secure and stable than sitting a server in the corner of your office.

Every business is different and your own IT needs will be unique to your organisation. We always start with an audit of your current IT setup and look at ways of improving this and reducing costs at the same time.

With a cloud solution there are no hardware costs, software costs, licensing - you only pay for what you use and the number of users. This makes it more flexible than a standard solution as it adapts to changes in your business.

For a free IT healthcheck complete our business IT audit enquiry form and we will contact you to arrange for your free IT review.

If you took out a long contract a year or 18 months ago for your business mobiles it is almost certain that your handsets are pretty much obsolete. If you only use them for talk and text this is not likely to be a big problem. However, could better mobiles with enhanced functionality improve your communications?

If your business mobile contracts are due within the next six months now is the time to think about getting a free review to see how new mobile technology could help your business. This might be the latest mobile handsets or even tablet computers such as the iPad.

Prices for SmartPhones are dropping all the time due to increased competition between manufacturers. This means that small business users with relatively low tariffs can obtain them free of charge. Large business users with 10+ mobiles will be able to choose the more expensive phones such as the iPhone 4 within their tariff.

Data usage is now a big part of business mobile contracts with many companies issuing all of their employees with phones equipped for email and internet usage. Large business users often have their own company specific apps for their use.

The cost of data can make up a fair chunk of a business mobile bill so getting the right data package is essential. Going over your allotted MB usage can incur seriously high charges. If several employees are doing this every month you are going to see much larger bills than necessary.

We can review your mobile phone bills for your business using specialist analysis software which will pinpoint excessive usage and show you exactly how much you could be saving. If your business mobile tariff hasn't been reviewed recently it will cost you nothing to get in touch and receive a free report.

Whilst helping you with business mobile savings we can also advise on related telecoms products and services including broadband, landline calls, systems, VoIP and more. As more and more devices are IT powered their integration with each other can make serious improvements to your communications leading to increased flexibility and profitability.

 

We offer a number of other services in addition to our core business mobile phones. We have now expanded our site to take into account two new pages:

• Business Landline and Fixed Line Telephony
• VoIP Phone Systems and services

Business Landlines

Has your business reviewed its fixed line telephony recently? Did you know you could be making savings of 40% on your call charges?

We offer all business users a free review of their business landline costs. All we need is a copy of your latest bill which ensures we are basing our savings on your actual usage.

We analyze all of your call spend broken down between local calls, national calls, international, calls to mobiles, premium rate etc. We apply our best rates to each call and show you what your bill could have been had you been with us.

As well as savings on call charges we can also provide line rental cheaper than many other suppliers as well as call management, phone numbers and telephone systems.

VoIP Phone Systems

Has your business looked into the benefits of an internet based telephony solution? IP phone systems offer flexibility and features way beyond the average analogue phone system.

With VoIP phone systems becoming more popular and prevalent the prices are also coming down. Now many small businesses can take advantage of the latest technology without breaking the bank.

Hosted solutions are available too, meaning that you don't need servers and expensive hardware on site. Nor do you have the maintenance and update issues when you run a cloud based system.

There are also VoIP systems with integrated sim card readers for free calls to mobiles - a great source of cost reductions these days with so many mobile calls being made by most businesses.

These are just a couple of the extra business telecoms services we offer. We can also help with employee management (vehicle and device tracking), broadband and mobile broadband, plus a range of website services.

 

Business VoIP usage is set to double by 2015. More businesses are taking advantage of the flexibility and range of extra options made available with this new technology. Integrating landline and mobile phones so that you can receive calls how you want wherever you are from a single number.

As technology advances, and more and more devices talk to each other, a total communications solution will become the norm amongst medium and large sized businesses. Small businesses need not be left behind.

Computer technology allows VoIP phone systems to be hosted remotely (in the cloud) which means that SMEs do not need costly hardware nor do they need a team of in-house IT experts in order to run it.

Costs are not as expensive as you might think and are coming down all the time. Simultaneously the reliability of VoIP systems is improving all of the time. Providing you have a reasonable broadband connection you will receive excellent call quality.

Broadband costs are coming down and even a dedicated broadband line is now within reach of many more businesses than was once the case.

Mobile phones can also be integrated within your system. The latest handsets have incredible power, more akin to computers than phones, and can make a lot of routine business tasks easier. You are now able to carry your office in your pocket effectively.

We are specialists at providing integrated business telecoms solutions. We can analyse your current systems and suggest improvements and cost savings where appropriate. You could end up paying less whilst obtaining a better system and improved lines of communication throughout your business.

A free quotation is available for all of our website visitors, just contact us for more information.

Security of business data is paramount. However the increasing use of remote working by employees using their own devices poses a very real threat to business users. With an increase in the use of cloud computing too the lack of control a business has over this data transfer could leave it vulnerable.

By providing business mobiles to your employees you gain control of their usage and can implement security on each handset to ensure that your company data is secure should the handset be lost or stolen.

With proper policies being applied you can ensure your bills are not too high and that there is minimal personal usage outside of working hours. We can assist you with a tariff that provides you with the necessary minutes, texts and data to improve your communications.

Business mobiles can also be used for other purposes - for instance to keep track of your employees. An employee management system via mobile phone can improve your services and save you money. Read our mobile phone tracking page for more information. 

Whilst providing business mobile phones might seem like an additional expense a small business can do without there are many good reasons for a business to utilise them to their maximum extent. Read our Top 10 reasons for business mobile phones article for more information.

 

The Business Mobile World website is now listed at Free Index - http://www.businessmobileworld.freeindex.co.uk/

Free Index is an online business directory offering free listings to businesses with a range of features, all free of charge. We have added 2 services to our listings as follows:

• Business Mobile Tariffs
• Free calls to mobiles

These reflect our best current offerings to businesses of all types and size. The opportunity to reduce costs on your own business mobiles and to reduce your landline bills by making free calls to other people's mobiles.

We are always looking at ways of saving your business money, both at our initial review and on an ongoing basis. We also keep you up-to-date with the latest technology which could save your business time and money.

 

Changing your business mobiles from one provider to another can be a pain. It's a hassle, and one you can avoid by simply renewing your current contract regardless of cost. However, how much could your business save by getting a cheaper deal?

Sometimes the transfer is worth the effort when the cost reductions are significant. We have a page on our website with a few examples of how much you could save on your business mobiles.

All three examples show savings over a year in the £000s of pounds range. Hundreds of pounds each month! No business can say no to that level of savings. These examples are typical of the deals we can put together for medium sized businesses.

At the same time we aim to improve communications by providing improved handsets with extra features and capabilities. We can also help with BlackBerry set up and ongoing customer assistance where required.

We can offer similar savings on landline phones, broadband and other telecoms products. Get in touch with us to see what we can offer your business.

No two businesses are alike so your quote will be tailored exactly to your usage. We look at your past spend history by analyzing your bills and look to the future to see if there are likely to be changes to your business pattern over the course of your contract. We can also make suggestions regarding new technology and how it could improve your communications, both internally and with your customers.

All quotes for any of our products or services are free of charge and without obligation. You have nothing to lose by contacting us, the process of quotation is straightforward and will not entail any more work than passsing us a copy of your bills.

 

We have just added a new blog to one of our other websites. Take a look at the Best Business Phone Deals blog for more information. A blog is a good way of adding extra website content easily and helps promote your website to the search engines.

The larger your website the better chance you have of appearing within the search engines, providing you have taken some basic search engine optimisation action on each page. Even if you employ a scattergun approach of churning out lots of content you will inevitably click with obscure keywords and phrases which you may have used on your pages.

It is amazing how many businesses still don't have websites at all. They are not expensive to set up and pay for themselves quickly even with limited visitors. We offer a business website service including website hosting, design and search engine optimisation (SEO). Take a look at our business website prices to compare our deals with your current one.

You are not only comparing the basic price, you need to think about whether you are happy with your current website and whether it is fulfilling your ambitions for it. If not then give us a call for a quote.

We can take over your current website hosting and tidy up/improve your existing site, taking particular attention to making sure basic SEO methods are followed. We can also redesign and provide you with a fresh new look, helping to turn visitors into customers.

Basic search engine optimisation techniques will only take you so far, so we also offer a bespoke SEO service. This is a fixed monthly fee, depending upon how much work we need to do, and our aim is always to make it pay for itself within the first 6 months.

In order to provide a quotation for search engine optimisation we look at your existing site, the sector of business you are in, the competition within your sector, and calculate how much work you are likely to need to appear on the front page of the search engines (primarily Google) for a variety of different keywords and phrases.

It has to be cost effective for your business, bringing in enough enquiries/leads for you to make a profit from your monthly fee. If there is little chance of this happening then we will not be able to provide a quote.

We don't offer guaranteed results - beware of anyone offering them as nothing can be guaranteed in the realms of SEO - but we do have an excellent track record of promoting our own sites and those of our existing business website customers. Contact us for a free quote for your business.

Businesses looking at their landline phone bills will know that a large proportion of their monthly spend is likely to be outbound calls to mobile phones. As more consumers rely upon mobile phones and don't even have a landline the cost of calling mobiles is going to rise further still.

Obtaining free calls to mobiles would considerably reduce the average bill of most business users and there are options available. A GSM Gateway, also known as a Premicell, is a hardware device which contains one or more SIM cards and allows a landline based call to be routed through a mobile phone in the most cost effective way.

It allows your telephone system to differentiate between numbers beginning with 07 (mobile calls) and others, routing calls to mobiles via the sim card and other calls over your landline. The sim card can belong to your standard business mobile contract, meaning that calls to your own company mobiles should be free and to other mobiles come from within your inclusive minutes.

Whilst this solution would save companies money, it will not be the solution for everyone. For many SMEs the answer is to obtain the best landline call rates for mobile phones. Check your latest bill and see how much per minute you are paying to ring a mobile number. Expensive?

We offer a free service to all businesses. You show us your bills and we will show you where savings can be made. In many cases savings of 40% can be achieved and this is not to be ignored even with a low call spend.

Obtaining the best business landline contract, reducing your line charges and call charges, will save your business money each and every month. These savings really add up. At the same time we can advise you about telephone systems, call management and other measures which could improve your customer service and deliver increased profits.

Even if you are in contract currently give us a chance to show you what your savings could be and we can then contact you nearer the contract expiry date and give you a firm quote based on the latest call details.

Savings are not limited to mobile phone calls, we can also save you money on local, national and international phone calls. We have our own bespoke tariffs and billing engine to ensure you get the best business landline deal.

The cost of business mobile contracts could be set to come down soon as a number of networks launch new business tariffs.

Vodafone have launched Business Choice which is aimed at SMEs with 2 to 50 mobile phone handsets. This is a flexible tariff with a number of paid add-ons allowing companies to mix and match their requirements and build a tariff that reflects their usage.

Businesses can choose the number of minutes to be shared, data allowances and technical support, and the basic plan includes free calls to UK landlines, free UK calls to company mobiles on the same plan, 150 standard UK text messages and free voicemail retrieval as standard.

As an incentive a £5 monthly discount for all businesses signing up to certain options before August 15th is available. Contact us for more information.

At the same time the parent company of Orange and T-Mobile, Everything Everywhere, have announced their intention to launch an assault on the UK business market. The combined power of these two networks should produce better tariffs for business mobiles than are currently available.

With a merged network, coverage, which is essential for business users, should no longer be an issue meaning that both networks will be able to increase their business customer base.

Full details of any new business tariffs from Orange and T-Mobile will be printed here as they become available. In the meantime to take advantage of the enhanced coverage and low cost business tariffs currently available from these networks get in touch with us.

 

One of the newer services we offer is search engine optimisation (SEO). Internet usage in the UK is still growing with more people being able to access the internet and those who already have it increasing their access speed and time spent online.

This means that if you want to maximimse the reach of your business an online presence is essential. Getting a website designed, built and up and running is a relatively easy task, however that is only the start. Having a website with no visitors is not going to increase your profits!

Whilst there are plenty of good web designers around who will produce you a good looking site, many of them have little clue about even the most basic of search engine optimisation strategies. Those that do may not have the necessary time to dedicate to your website to get it improving its search ranking and starting to deliver enquiries and sales.

As part of the 21c Telecom Business Phones group we have a dedicated business website SEO department. This enables us to dedicate the necessary time to search engine marketing for our website clients.

SEO work is a time consuming business and it is likely that you will be charged an hourly rate for a set number of hours per month. This could be as high as £60 per hour which means that many SMEs could not purchase enough hours to make it cost effective. Our charges are a fraction of this amount and we work out a budget with you that makes us both happy!

We want to deliver results and we will not take on a SEO job where we feel there is little chance of getting results based upon the amount of time we are being asked tp put into it. We want to build long term business relationships which means delivering tangible results to our search engine optimisation clients.

SEO quotes are free. If you already have a website but are disappointed by the number of visitors you are currently getting get in touch with us and we will take a look at your site and see where improvements can be made.

From there we can do some research into your likely keywords and keyphrases, the competition within your sector and put together a quotation that will get you results as quickly as possible. Bear in mind that SEO is not an exact science and that the target is moving all of the time with changes to search engines and how they find sites and deliver results. Also it could take a little time for rankings to improve, particularly in competitive areas of business. This is the same for ALL seo companies - don't let anyone tell you they can deliver instant results for organic search engine ranking improvements.

We have added a new page to the website - business mobile phones. This page consolidates a lot of the other information from around the website into an easy to understand overview of how to get the best business mobile phone deal.

Regardless of your current mobile phone contract all businesses stand to benefit from a complete review of their mobile phones. This review can also look at landline phones and other communication methods. It's free of charge and without obligation.

To get a free telecoms review for your business simply contact Business Mobile World.

All businesses are welcome to apply from sole traders to large corporations. The opportunity to save some money and improve communications at the same time is available and within your grasp.

As well as business mobile solutions we also offer a full range of business phone products. This includes:

• Business phone systems (small and large)
• Business phone lines (ISDN2 and ISDN30)
• Business phone numbers (Geographical and non-geographical)

We offer a total communication solution for businesses large and small. This includes overhauling all of your current systems where necessary - often systems can become obsolete and fail to offer the services and reliability of modern phone systems. Whilst investing in hardware can be costly in the short term, in the long run a future proof business phone system (such as a VoIP system) will pay for itself many times over in improved efficiencies and lower call costs.

When thinking of a VoIP phone system, routing your calls over the internet, you need to make sure your current broadband is up to the job. We can offer uncontended business grade broadband offering guaranteed upload and download speeds ideal for this type of business phone system.

The benefits of utilising our services include:

• Free and without obligation
• Expert knowledge of current products
• Advice on improving your business communications
• Help with set up and ongoing maintenance when required
• Seamless integration of all products supplied

All businesses could gain from contacting us and seeing how we could improve communication, both within your organisation and with existing customers and prospects. Not only could you save initially on system costs, lines and calls but improving communication will inevitably improve customer retention and gaining new business.

For a free quote give us a call on 0844 880 8116 or fill out our online business phone enquiry form.

We are always looking at new products and services that can benefit our customers by reducing costs and improving communications. One such product allows you to control your inbound calls on any number, anywhere, from any device.

It works for both geographic and non-geographic telephone numbers and provides online access to a full range of call routing, monitoring and management tools, helping your business improve its customer service.

The benefits of this service include:

• Use with any number, anywhere, from any device
• Easy to use, designed to be intuitive
• Immediate to set up
• No capital outlay

There are three plans available on this service, designed for all sizes of business from sole traders and single site businesses, through multi site/multi department organisations, up to large call centres.

The features provided include:

• Tailored call plans - build plans according to your business operating hours, schedule call routing, handling and divert options to maximise your call handling potential.
• Call statistics - easily interpreted graphs of your inbound call statistics, results of call handling.
• Call queuing - Queue incoming calls during busy periods. Live queue statistics and queue management.
• Auto attendant - interactive voice response can be uploaded for announcements to callers
• Optional call recording - record inbound calls for compliance, customer service and audit purposes.

The easy to use online interface gives you full control of the handling of all of your inbound call traffic. If this feature is something you think could aid your business please contact us to discuss your requirements.

We have a number of websites promoting our products and services. Some are specifically tailored to a particular category, such as business mobiles, whilst others are more generalised giving an overview of many of the different communication areas we can help your business with.

We have today updated Best Business Phone Deals with another three pages. These are as follows:

• Small business phones
• Business phones in Derbyshire
• Business phones in Nottinghamshire

These all emphasise that whilst we are able to provide a national service, our core business is working with local businesses throughout the East Midlands to provide them with a full portfolio of communication and IT products.

The advantages of dealing with a local company are many. Firstly, if there is any element of call-out, a local company will almost certainly be cheaper than a centralised national company. For instance if you need a small telephone system installing.

Secondly, if anything goes wrong, particularly with hardware, we can come out quickly to put it right. Finally we provide a much more personal service. No call centres and a dedicated account manager to contact.

We are right in the heart of the midlands, ideally placed to service Derbyshire, Nottinghamshire and Leicestershire. There are no businesses too large or small to take advantage of our services.

Quotes are free and without obligation and as well as looking at ways to save your business money we also look at how your communications can be improved and new technology incorporated into your existing systems.

Fill out our simple enquiry form and we'll contact you and show you how much your business could save.

Have you reviewed your business phones recently? A phone review should cover not only cost reductions, where possible, but also communication improvements. Ensuring that your mobile phones and landlines work together to provide optimum performance and smooth lines of communication.

Too many companies fail to review their arrangements and renew their contracts without giving consideration to how much they might save by looking at alternative ways of organising their business phones.

In fact savings of several thousands of pounds are possible for medium to large users. This is money that should not be wasted, particularly in the current economic climate. No business should be paying over the odds for their telecoms.

Some of the areas to look at with a review include:

• Business mobile tariff
• Mobile network
• Changes of usage (more/less mins, sms, data)
• New mobile handsets
• No of lines/extensions
• Line rental costs
• Landline hardware (system/handsets)
• Cost per minute of most used destinations
• IT integration

By ensuring that your business communications are on the optimum plan you should not only save money on your basic monthly costs but should also benefit from increased new business and business retention by improving your communications both internally and externally.

You have nothing to lose with a business phone review from Business Mobile World. They are free of charge and take little time out of your business. After a quick fact find we can put together a proposal showing you where improvements and savings can be made.

Increasingly the biggest differential between companies is the standard of customer service. Those that provide a quick follow up to enquiries and problems will find it much easier to retain customers and prompt replies to new leads will also put them at the front of the queue for gaining new customers.

When thinking about contact with your customers you need to be aware of all of the different devices and means of communication that are available. Not everyone wants to deal with things on the phone, many now prefer to email. The more channels of communication you offer the more people will be able to interact with your business.

When offering multiple communication avenues you also need to make sure that they work together to give the customer the optimum service. For instance if an email is left sitting in an inbox without being read or dealt with for several hours you are immediately risking the ire of an impatient customer.

Much better for a copy of that email to be forwarded to the recipients mobile phone when they are away from the office so that it can be read instantly. If it's urgent it can be dealt with straight away and if not it can be actioned at a later date.

Making it easier for people to contact you will result in gaining more business. Yes it will also mean that people with problems and gripes can get hold of you but it is better to sort these out in a timely manner so as to avoid losing customers or getting a bad reputation.

Small businesses need this more than they think. If someone is looking to get a product or service quickly they will almost certainly go with the first provider they can get hold of (providing the cost is not extortionate). So being unable to contact you could result in losing business. Having an answerphone does not always help if you cannot return the call until several hours later. By then the opportunity has often disappeared.

It is possible to have a single non-geographic number that tries all of your devices in turn until it can get hold of you. In the event you are uncontactable it can send a message straight to your mobile phone alerting you that your attention is required.

For larger businesses with dedicated staff answering the phones during office hours the need might be for out-of-hours services, forwarding calls to on-call staff, or home working options for people with families or in the case of bad weather.

All of these scenarios can be catered for by integrating your landlines, business mobiles and IT to provide seamless connections between departments and between your business and its customers.

As a small business you will be aware that every penny counts. After all, who wants to spend more than they need to?

By obtaining a free review from Business Mobile World you will find out how much you could save. Not only that but we can provide you with advice relating to the latest technology and handsets and how they could improve your business communications.

We appreciate that your time is precious so we make it as easy as possible for you to get the best current deal and move seamlessly to a new network provider if necessary.

We can provide quotes and savings illustrations by phone, email or face-to-face whichever is easier for you.

With one of our small business plans you can get:

• Between 100 and 3,000 inclusive mobile minutes (dependent upon chosen tariff)
• Unlimited calls between all company mobiles
• Unlimited calls to all 01, 02 and 03 landlines
• Rollover unused minutes for 30 days
• Dedicated account manager
• Latest handsets free of charge

We can also provide small businesses with landline telephone services saving you up to 40% on your call charges, as well as a range of other services designed to help small business users. Get in touch with us for your free quote.

For larger business users we have a range of plans from the major networks and can provide integrated communication solutions bringing together mobiles, landlines, broadband and IT.