A recent poll by Consumer Focus found that nearly 70% of people think there are too many mobile phone tariffs available. The figure they quote for the total number of tariffs is a staggering 1.3 million!

As a result many people are not getting the best deal available and are finding hidden costs, for instance for accessing voicemail, after they have signed up to a contract.

With business mobile tariffs you can experience similar problems. There are so many different tariffs offering voice and texts, plus a huge range of bolt-ons for data, extra texts etc. Getting the right tariff that exactly meets your needs is difficult and, if you don't, your business is going to be overspending.

Rather than do the hard work of contacting all of the networks individually yourself, let us make it easy for you. We have access to all of the business tariffs plus all of the different mobile phone handsets allowing us to tailor a deal that exactly suits your business needs.

Our service is free and we are available at all times to discuss any changes plus advise you about other ways of saving money and utilising mobile communications that you may not have thought of.

We can start from a blank slate or can analyze your current bills to see exactly where your money is being spent and where savings could be made. A free review costs you nothing and will at least let you know if better deals are out there.

If you are not yet ready for a review but would like a quick chat about your business mobile contract just pick up the phone and call 0844 880 8116.

Another morning with an inbox stuffed with spam application forms. It seems spammers like our sites to use to send out their nonsense.

So updates have been made to the contact forms on the two sites in question, Best Business Phone Deals and Best Business Mobile Deals. This should stop them for a while. No doubt they will find some other sites to use or find a way around the human validation question in time.

However for the time being we hope to be receiving less spam and more genuine business applications in our inbox.

Work continues on the Joomla content management system for UK Mobile Phone Deals. The search engine friendly urls are throwing a real spanner in the works as we are hosted on a Windows server.

Without SEF turned on it seems to work fine, but once they are turned on the pages disappear and we get 404 errors. We've downloaded a plug-in that me might try to see if that solves the problem.

The one good bit of news is that we may be able to retain all of the old urls which will ensure continuity and the handful of search engine rankings for this site.

A recent survey of over 7,000 SMEs (Small and Medium-sized Enterprises) reports that over 60% of businesses said faster broadband speeds had a positive impact on their business. Other beneficial technology included mobile devices (mobile phones and mobile broadband) and remote working tech.

Nearly 70% of those businesses that were embracing new technology were experiencing a "better" recession than those who lagged behind.

Not surprising to us, we have been blogging regularly about how new technology can help your business improve its communications and ultimately make you more money. Any initial investment can soon be overtaken by ongoing savings or increased profits.

And that is just the current scenario. Going forward into the future new technology will become ever more important in businesses that rely upon communications.

Even traditional trades, such as hairdressers, where actual technological advancements are unlikely to replace their core business (you cannot get a haircut on the internet!) need to embrace technology to make sure that their marketing remains relevant and accessible.

Letting customers (and potential customers) know about new styles, products and special offers by email or sms could keep all of their current customers happy and get people who may never have thought of using them in the past through the front door. 

All businesses should be thinking of how they could use technology to improve their communications inter-office and with customers. We can help you with advice about the latest technology and how it can be used to boost your business. Just get in touch.

Plenty happening across the many websites of the 21c Telecom group.

1. Best business phone deals

Lots of new pages being added, the latest of which deals with our business broadband offering.

2. UK Mobile Phone Deals

This website is currently being completely redeveloped. We are experimenting with the Joomla content management system to see whether that will help us make it easier for updates and more regular news/articles on this site. If it does work as we hope we may consider it for our main site when it is redeveloped in the New Year.

Whilst the actual content of the current pages can be retained the old URLs will disappear and we want to see what happens SEO-wise with this. We also want to see if the new Joomla URLs are SEO-friendly.

3. 21C Telecom

We try to update this every day during the working week with the latest news from the telecoms world. We also add pages as often as possible with resources such as FAQs and interesting articles.

4. 21C Vehicle Tracking

The new site dealing with vehicle tracking and device tracking is up and running and will shortly be added to with tracking related info and articles.

5. Business Mobile World

The latest blog posts have now been added to the home page. We try and update the business mobile blog at least once a day during the working week.

With mobile phones becoming more like computers, offering storage for documents, personal and work data, the need to keep this data safe for business mobile users is paramount.

Most phones offer a PIN code security system. This locks all of the data but leaves the phone enabled to make emergency calls. The pin code is usually 4-8 digits. In common with your bank pin code you should make it memorable, not make it easily guessable and should not write it down and keep it with the phone!

If for any reason you enter an incorrect pin code three consecutive times the phone and/or sim card will be locked and you will be unable to use the phone or access its data. To reactivate the phone you need to know the PUC code (Pin Unlock Code). This is also known as the PUK code (Pin Unlock Key).

Should you enter the pin code wrongly 10 times in succession you will permanently lock your phone and need a new sim card, for which the network will charge you.

For O2 users the PUK code can be obtained from their website. Find an O2 PUK code. For all other networks you will have to get in touch with their customer service departments by phone (not easy if you only have your mobile with you and you've just locked it!).

As well as PIN protection SmartPhone users can download software apps that offer password protected storage facilities for all of their contacts and data. There are also apps for the safe and secure back-up of mobile phone data in the event of a lost/stolen/damaged phone.

By using a cloud storage facility and keeping your data safely online, it can be retrieved easily and downloaded to your new phone in the event of any problems.

Many manufacturers of mobile phone handsets and mobile phone networks are having tough times making a profit. This is ideal for the end user as the business mobile deals on offer currently are excellent.

Lower handset prices, plus tariffs with extra minutes, texts and data mean that if your current mobile contract is coming up for renewal in the near future you are almost guaranteed to find either a cheaper alternative or get a lot extra for your current spend.

Finding the best business mobile phone deal is where we come in. We save you the time of dealing with all five networks and can advise you on the best handsets for your business.

All you need to do is provide us with a few basic details:

• Coverage - are there any networks where coverage is problematic in your area
• Landline minutes - how many minutes do you need to call landlines
• Mobile minutes - how many minutes do you need to call mobile phones
• Texts - how many texts per handset each month
• Data - do you need data bundles for email or internet. Do you need a BlackBerry solution
• Preferred handsets - How many handsets do you need. Do you have a manufacturer or handset type preference

From this we can find you the best combination of network, tariff and handset/s to give your business the lowest monthly cost without compromising on quality of service and making sure there are no nasty surprises when you get your first bill!

We don't stop there. Become a customer with Business Mobile World and you benefit from your own account manager helping you with any problems, additions, technical advice and letting you know about new technologies that might help your business.

Once you've sampled our customer service you might want to save money on your landline bills, broadband and mobile broadband. Arranging them all with us gives you one point of contact should there be any issues and will save your business money each month.

For a free quote for any or all of our services please contact us.

The days before mobile phones are long behind us and it seems nearly impossible to imagine how we used to live without them, even for those of us who spent many happy years without a mobile.

The range of features on the average modern mobile phone gives you a variety of things to do for business and pleasure but how much of the stuff you do on your phone is really necessary and how much is down to boredom or stress?

On several occasions I have left my phone at home when going to work. Half way there I realise and start to panic. Why? When I'm at work everyone can call me on the landline, I have internet access and constant emails. There is little reason for me even to carry a mobile at work.

OK, I could break down on the way home when it would come in useful but my irrational anxiety about being without my phone really hit home. It's getting harder and harder to switch off and relax.

I was waiting in a beautiful hotel lobby recently and admiring the art and decor around me when I noticed how many people were glued to their phones oblivious to their surroundings. Some may well have been important calls, but as I walked around I would catch snippets of some of them and they were as banal as the average twitter post.

There was a recent survey of people with internet access that found 50% of them would experience anxiety if they were not connected all of the time. This is the same thing. Mobile phones are incredibly powerful business tools if used correctly but many users need to know when to switch them off and relax.

Whilst I do take my mobile phone on holiday, it is only "for emergency purposes". It stays switched off and I'm pleased to say I've never had to use it overseas. I'd much rather be on the beach and forgetting about all of the work issues which may (or may not) be happening.

Whilst business mobile phones can help your business life run smoother, make sure you get some downtime too. Staying permanently connected seems to be addictive and is not going to improve your work/life balance.

New handsets - BlackBerry Storm 2 is coming (26/10). This touchscreen smartphone is another attempt by RIM (Research In Motion) to compete with the iPhone. In a similar vein the much vaunted Palm Pre has now been released. "The first phone on the new Palm webOS™ platform allows you to keep multiple applications open at the same time so you can flow effortlessly between the people and events that make up your life" - well that's what it says in the blurb anyway.

Sony Ericsson have released the Satio with a staggering 12mp camera. It's not just a camera phone though as it also incorporates Sony's Walkman music features making it a great all-round entertainment phone.

None of these phones are going to be cheap with long-term contracts starting from around £35 per month if you want one free.

Spectrum Auction - The Government has cleared the way for the 5 major UK mobile phone networks to bid for the airwaves best suited for mobile broadband. This will not only help dedicated mobile broadband access (eg. via dongle) but should also improve data connections for SmartPhones.

Currently around 80% of the population have access to the 3G network, mainly in urban areas. For business users on the road increased coverage will mean less chance of signals "dropping out" or being stranded with no signal at all.

Emergency Calls - should you get in trouble up a mountain, or indeed anywhere where coverage on your own network is not so good, calls to 999 or 112 will now use the best coverage available from all 5 networks making it easier to get in touch with rescue services.

iPhone on all 5 networks - It won't be long now before the Apple iPhone is available on all 5 major UK networks. T-mobile and Three have not announced deals with Apple but are believed to be sourcing sim free iPhones from Europe to keep hold of their best customers. Expect monthly contract prices to fall by around £5 once all of the networks are involved.

Do you currently give out a landline work number and your mobile number for when you are away from the office? If you work from home some of the time you will likely give out this number too. So when someone is trying to reach you they could conceivably be ringing three different numbers, leaving messages on each and getting nowhere!

Make it easier for people to contact you and save time listening to duplicate messages. You can give out one number and technology makes sure the call finds you. This also enables you to be contacted at home (when it is convenient) without having to give out your home phone number.

Wasting time retrieving voicemail? Get it sent to you by email as an attachment. The subject line tells you who it is from so if you don't want to hear from them just delete the email! You can also forward the message to others if you need to.

These are just a couple of ways that modern technology will help your business keep in touch.

New internet telephone systems utilising VoIP will also be a means of improving communications and providing enhanced telephone features whilst also reducing call costs by routing calls over the internet. As internet connection gets faster and the technology matures it is likely that traditional phone lines will decline in usage, particularly amongst business users.

Did you know Business Mobile World can help you with VoIP communications technology? Remember, we not only offer business mobiles but also a full range of business telecoms designed to integrate seamlessly together to make your business communications easier.

Dictionary definition of the word UNLIMITED: limitless or without bounds; unrestricted.

So when you see that companies are offering you unlimited calls, unlimited texts, unlimited browsing, you are entitled to think that no limits apply and that you will get exactly what is promised by the word unlimited.

Sadly not. There has never been (to the best of our knowledge) or is ever likely to be a genuinely "unlimited" tariff. Read the small print. Likely you will find there the limits that actually apply.

It could be 5GB of data, 3,000 texts, £500 mixed credit - all of these limits apply to deals we have seen advertised as unlimited. The limits placed upon them are often referred to as "Fair Usage" policies.

Clearly if everyone took up unlimited tariffs and used them 24/7 the networks would not be able to cope with demand. That is the reason for the restrictions. That's fair enough, but if a limit applies don't refer to it as unlimited!

It's a pity that companies who advertise their products genuinely are put at a disadvantage by this tactic which is clearly disingenuous, although not apparently illegal. So when comparing tariffs make sure you check out the limits that apply.

At Business Mobile World we do not offer unlimited tariffs. We are very clear about the limits that apply and set out everything in an easy to understand manner.

For a better way of doing business contact Business Mobile World for a free quote or give us a call with your requirements.

A recent survey concluded that the 10 million people in the UK without internet access are missing out on approximately £550 each year in cheaper products and services. The internet is not only a fantastic way to keep in touch, but also the gateway to the best prices and savings.

Many business users don't pay attention to their broadband connection. They take the cheapest deal offered, often using consumer grade broadband. For those that do do some research they may choose a connection with a headline-grabbing download speed. But are you actually getting the speed as promised?

A quick broadband speed test will confirm the maximum download and upload speeds you are actually getting. It could be considerably less than you think. One of the reasons is the contention ratio.

The broadband connection you use is shared by other users. With retail broadband the contention ratio could be 60:1 - in other words up to 60 other people could be using the connection at the same time as you, meaning your speed is greatly reduced. We can offer your business a contention ration of 10:1 (or even 1:1 on your own private line if required).

With download speeds up to 24mbps our business grade broadband is fast, meaning that the days of slow downloads and waiting for pages to load are at an end. Think of all the time that is wasted in your business with slow connections. Faster broadband will save you time and money.

It doesn't have to be expensive. Taken in a package with telephone lines and call cost reductions your business should be saving money each month whilst benefitting from a better broadband experience. Contact us for a free quote.

Nokia are releasing a Windows 7 Netbook. Initially available in the US, but shortly available in Europe, this netbook release shows that mobile device convergence is continuing apace.

With Apple, a traditional computer company, gobbling up its mobile phone market share with the iPhone, Nokia are switching the tables with their new hi-spec netbook. Bridging the gap between the SmartPhone, which offers a limited browsing experience, and the full-blown laptop which is so much larger to carry around, more netbooks are being released and sold daily.

Convergence is the new watchword in the telecoms marketplace. There is no sign to the end of device convergence and increasingly the line between phone and computer is becoming blurred.

To keep your business ahead of the curve you need to be thinking about how you can best use the new technology and how your fixed and mobile devices connect with each other. The days of having mobiles with one company, landlines with another, computers supplied by someone else are disappearing fast for companies that want to embrace new technology.

Even the big networks are getting in on the act. Vodafone have, in recent weeks, announced a rollout of landline services for SMEs plus a deal to offer online cloud storage to its existing business and consumer customers. They realise that convergence is inevitable and offering a fully-integrated telecoms solution will help preserve their market share in the future.

At Business Mobile World we can tell you how your business can best take advantage of new technologies to ensure that your communications keep up-to-date. This may be across continents, work sites, or just across the next desk.

Shopping around for all the seperate parts of your business telecoms no longer makes any sense - it could cost you a lot more in the long run. An integrated telecoms solution will save your business money, in terms of reduced tariffs for packaged deals, enhanced problem resolution and better customer service.

Technology is moving at such a pace that it is difficult to keep up, never mind stay one step ahead. Things that were once only thought of in sci-fi movies are now being developed and brought to life.

For instance, Tom Cruise's character in Minority Report wandered the streets with targeted ads appearing as he moved through the cityscape. This is now being developed, and with SmartPhone technology and GPS it is possible that this will be happening very, very soon.

Businesses that embrace new technology and can see how this can help them improve their interaction with new and existing customers will be the winners going forward into the next decade.

Of course all of the technological infrastructure will need building and maintaining, not to mention updating as new developments and breakthroughs are made.

The news today that Rentokil Initial plc have signed a landmark deal with Google to improve the communications of its 78,000 employees across 50 countries shows that forward thinking companies are already looking to new technology to integrate their systems and keep ahead of the competition.

You don't need to be the size of Rentokil Initial to get your business involved. We can help SMEs with a range of new communications technology making their business life easier and reducing costs at the same time.

To find out how we could help you get in touch with us for a free communications review.

When thinking about your business telecoms, and in particular your sales telephone number, it has long been the conventional wisdom that a freephone number (0800, 0808) increases enquiries by up to 40% compared to a regular number.

However, this was in the days when the majority of calls were made from landlines, meaning that your customers were not charged for their call to your business.

Those days are long gone, and the rise of the mobile phone means that many of your customers will actively avoid freephone numbers as they could be charged up to 20p per minute to call them.

It is forecast that 2010 will see the majority of UK phone calls made via mobile phones rather than landlines. Even now mobile phone calls account for around 45% of all calls made.

So what is the answer?

It could be an 03 number. This is a non-geographic landline number which can be called free of charge from a mobile phone's inclusive minutes. An 03 number can also be cheaper for your business than a freephone number.

With an 03 number you also have portability and flexibility. You can redirect incoming calls to any landline or mobile that you specify and benefit from a range of call management features.

Business Mobile World can offer you an 03 telephone number, or you can choose from a range of other telephone numbers which we provide. Just get in touch for a free quote.

As you may know we have a number of websites within the telecoms arena. One of these, Best Business Phone Deals, has had a number of pages added today.

The pages added are:

• Business Phone Systems
• Business Phone Numbers
• Business Phone Lines
• Business Phone Services
• Business Phone Packages

This site gives a broad overview of the types of services we can offer rather than get bogged down in great detail. Every business is different and, as a consequence, the solutions that we offer are likely to differ in each case.

It is exactly the same within the business mobile world, two businesses who are neighbours in the same building will want different handsets and use them in very different ways dependent upon their business type.

Similarly the landline solutions for these companies would also likely differ based upon the number of employees, whether call traffic is mostly inbound or outbound, the numbers they are ringing (local, national, international) etc.

So rather than dryly listing a number of phone systems with all of their features, which only telephone system anoraks are likely to appreciate, we explain how we can help your business improve its communications and reduce costs and invite you to contact us for a free quote or review.

Business decision makers have nothing to lose by contacting us. For a few minutes of time your business could reduce its costs, improve communications and receive ongoing help and support including the integration of new technology as it becomes available.

Some of the new releases and mobiles that are coming soon.

First up is the Sony Ericsson Naite (GreenHeart). A candy bar phone with 2mp camera and relatively basic features for a phone these days. However its main selling point is its green credentials.

It is made from eco friendly materials, has an e-manual on the phone instead of a paper manual, and contains Ecomate, a CO2 calculator pre-installed on the phone. It also has a low power consumption charger and reduced packaging.

At the other end of the spectrum is the Samsung B7620 Giorgio Armani. A SmartPhone running windows mobile with a 5mp camera plus most of the features you would expect from a just-released SmartPhone in 2009. It is Armani-badged and contains Giorgio Armani fashion applications, whatever they might be!

There is no news on a UK release at present, so don't get too excited, especially as it would cost a considerable amount to get your hands on one!

Breaking the mould is the newly released Nokia 6350. It's a clam-shell design that most of us would be familiar with from a few years ago before slide and touchscreen became all the rage. Again, this one is not available in the UK but it is interesting to see a manufacturer going back to this old design style.

It could herald a few more calm-shell type phones coming onto the market as there are customers who swear by their old folding phones.

For more details of the latest phones and business mobile news please contact us for a quick chat or to find out how much your business could save with a new deal.

Lack of mobile coverage for users has lead Ofcom to suggest that consumers should be offered a "try before you buy" period in which, if you are new to a network, you can try out the coverage at home and in your local area and if it is not up to scratch return the phone without further charges.

At the moment you have to sign up to a contract, often for 18 months or more, "blind" without knowing how the coverage will be. If it's useless then tough luck! You are locked into the contract and if you want to get out of it you will have to pay ALL of the remaining monthly payments.

The figures quoted by Ofcom are quite startling - up to 91% of small business users are said to have had difficulties with mobile coverage. Reception at your workplace or in the office is absolutely imperative for running your business.

Going direct to a network for your business mobiles might seem like a good idea but when problems like these arise you are likely to get little sympathy. They are not going to make it easy to move to another network no matter how bad your signal is.

By using Business Mobile World you have a choice of networks. Forget the rather unreliable "coverage checkers" on the mobile networks websites, let us demonstrate the signal strength of a variety of networks and handsets at your place of work.

It doesn't cost you any more, we can get the best business mobile tariffs from the networks and they pay us, not you. It's a win-win situation for your business.

Well no, not just yet, but there will certainly be fewer of them in the coming years.

The merger between Orange and T-Mobile UK, if it goes ahead, could see up to 8,000 masts decommissioned as the two networks share infrastructure. The 3 network have also agreed a deal with T-Mobile to use their network which could see up to 5,000 masts disappear.

Now O2 and Vodafone are looking to cut costs. With 24,000 masts between them, a deal to share masts means several thousand could go over the course of the next few years.

If this trend continues it could well mean that, in the fullness of time, the mobile phone infrastructure will be shared by all networks. Differences in coverage would no longer be an issue and with all of the major networks sharing the investment, coverage could well improve in more remote areas where it is currently problematic.

A shared network would also help with the rollout of future technologies such as 4G which will become necessary to increase mobile data usage amongst customers who currently are sceptical about coverage and speed on mobile devices.

Did you know...

...that almost 70% of the worldwide population now have some form of mobile phone subscription?

...that by the end of this year mobile broadband will have overtaken fixed line broadband?

The modern business needs to embrace this trend and ensure that it remains in touch with the latest technology and is able to move quickly with industry developments.

As the distinction between phones and computers becomes more blurred, with each device able to do the other's job, business users will need to make a decision - are you staying fixed or are you getting mobile?

Make the SMART decision, get a SmartPhone and release your business from the fixed telephony shackles. Better still, get an integrated solution from Business Mobile World involving your mobiles, landlines, broadband and IT.

Bundling them all together not only saves your business money but it improves the overall communications of your company by ensuring that all of your devices interact with each other seamlessly.

When there's a problem (modern technology doesn't always work correctly ALL of the time!) it's just one phone call to speak with a human being, not a robot, and the solution is at hand.

Want to know more? Let us show you how it all works. We can quote you for any or all of our many telecoms services, just get in touch.

Microsoft are going all out to increase their share of the SmartPhone market with their new operating system Windows Mobile 6.5. It's been a while coming and in the meantime Google's Android and Apple's iPhone have gained a chunk of Microsoft's market.

Up to 30 phones running the new OS should be launched by the end of the year, and these should demonstrate the improvements that have been made to their best effect. Ease of use and better browsing are two key elements of 6.5, plus their MyPhone service enabling users to remotely back-up their data, track lost/stolen phones and lock them against unauthorised access.

Microsoft's new OS should look and feel familiar for all of us using Windows based computer systems. Already a solid choice for business SmartPhones, the new Windows Mobile OS should appeal more to consumers, backed up by a new app store, Marketplace, with around 250 apps available at launch.

Expect some great deals in the run up to Christmas as networks and handset manufacturers battle to corner as much of the SmartPhone market as possible. Sales of SmartPhones this year are expected to be up over 20% on 2008 and continue to climb into 2010.

Sales of "cheap and cheerful" phones are also set to remain steady with the middle-market phones the big losers.