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 Friday, February 12, 2010

We have been looking at how we can make it easier for you to get in touch with us to get a quotation for your business mobiles.

The first solution has been to reduce the size of our online enquiry form. A number of fields have been removed and now it is just basic contact information we require and we will contact you from there to obtain anything else we need.

We have tested the new form out and it takes less than a minute to complete, typing in every field. If you have any sort of auto fill for forms enabled on your browser it will be even quicker!

We have also changed the telephone number displayed on the website from an 0844 number to a local 0115 number. This means that callers from mobile phones can get in touch cheaper (and usually free from inclusive minutes). Call us on 0115 944 8977 for a business mobile quote.

Remember our quotes are free of charge and without obligation. We can quote from one handset to two hundred plus and our aim is to save your business money whilst improving your communications.

In addition to business mobiles we also offer a number of related telecoms products including landlines, broadband, tracking and more. All of our services are designed to work in harmony together, streamlining both your internal and external communications, not to mention your administration and billing.

So visit our new look business mobile enquiry form and take a single minute out of your busy day to save your business some money.

2/12/2010 10:37:40 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Wednesday, February 10, 2010

A collection of stories, snippets and interesting information from the world of mobile phones.

  • Some of the latest mobile phone apps include one from the AA listing 14,000 places to eat, stay and drink in throughout the UK. This guide will also tell you about local points of interest based upon your location. For those that regularly misplace their phone or have terrible memories where they last put it down a new app called Where's My Phone could be the answer. It allows you to whistle and the phone rings in response, allowing you to locate it.
  • SmartPhones represent 25% of the mobile phone market yet nearly half of all phone based web traffic comes from them. The average SmartPhone user utilises around 300 minutes per month. Facebook is the most popular website accessed by mobile phone users.
  • New mobile phones - the Sony Ericsson X10 is due to arrive in April, although it could be earlier. This phone makes use of the Android operating system and features a full touchscreen, 8.1mp camera with auto focus and 16x digital zoom, Timespace (a social networking aggregator), 1GB built-in memory expandable up to 16GB and GPS.
  • Business Mobiles - companies, particularly corporate users, are spending up to one third of their mobile phone communication bill on personal calls made by their employees. This represents a total spend of £1bn which could possibly be saved by better management and procedures for company mobiles.
  • The OFT are lobbying for an investigation by UK authorities into the Orange/T-mobile merger. The deal will already be scrutinised by the EU but fears of reduced competition and increased prices for consumers have led to the call from the OFT. A UK investigation could further drag out the merger timescale for several extra months.
  • Apple - O2 have sold their 2 millionth Apple iPhone in the UK despite losing their exclusivity late last year. The next big thing, the Apple iPad, due for launch later this year, is also on the radar for all of the networks looking to tie up deals with Apple. No news yet of an exact release date or pricing.
  • O2 continue testing on the 4G mobile network. Speeds of up to 150mbps are potentially available using this technology, however this has not been achieved yet and a full rollout of this is a little way off still.
  • Nearly 97 billion text messages were sent in the UK in 2009. This represents an hourly rate of 11 million! These figures show a steady increase from 2007 and 2008 despite competition from social networking sites such as twitter and facebook.
2/10/2010 10:31:18 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, February 05, 2010

We have a number of websites promoting our products and services. Some are specifically tailored to a particular category, such as business mobiles, whilst others are more generalised giving an overview of many of the different communication areas we can help your business with.

We have today updated Best Business Phone Deals with another three pages. These are as follows:

These all emphasise that whilst we are able to provide a national service, our core business is working with local businesses throughout the East Midlands to provide them with a full portfolio of communication and IT products.

The advantages of dealing with a local company are many. Firstly, if there is any element of call-out, a local company will almost certainly be cheaper than a centralised national company. For instance if you need a small telephone system installing.

Secondly, if anything goes wrong, particularly with hardware, we can come out quickly to put it right. Finally we provide a much more personal service. No call centres and a dedicated account manager to contact.

We are right in the heart of the midlands, ideally placed to service Derbyshire, Nottinghamshire and Leicestershire. There are no businesses too large or small to take advantage of our services.

Quotes are free and without obligation and as well as looking at ways to save your business money we also look at how your communications can be improved and new technology incorporated into your existing systems.

Fill out our simple enquiry form and we'll contact you and show you how much your business could save.

2/5/2010 1:45:13 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Wednesday, February 03, 2010

There can't be many people out there who missed the launch of Apple's latest gadget, the iPad. We now have a tentative date for launch in the UK of March for the wi-fi version and April for the 3G iPad. UK prices are not known but in the US it will sell for $499 (a little over £300).

So what's all the fuss about? Is it really worth getting so excited about?

There's no doubt that the iPad will sell well amongst the Apple devotees and will certainly shift some units to the growing base of iPhone users, but it will be mainly a consumer device and we don't expect much take up amongst business users, although we could be surprised.

There's no news yet on a UK network carrier, although it looks likely that a similar exclusive deal to O2's original iPhone deal might be in the offing with all of the major networks in talks with Apple. A free iPad, heavily subsidised by one of the phone networks on a monthly contract is likely to be appealing in the same way as it is for the iPhone.

The iPad will certainly improve the mobile internet experience over SmartPhones with its large screen, although a lack of flash support will hold it back on many sites. As it doesn't have built in phone capacity it is not going to replace people's SmartPhones, and because of its size it is unlikely to replace netbooks/laptops. However it could find a niche market with users who don't currently own either device and are casual, light users looking for a "fun" device which is easy to use.

Those looking for serious business tools are still more likely to stick with their trusty laptops, at least for the time being, although as we have seen with the iPhone the iPad will likely spawn several similar products from other manufacturers and will drive laptop/netbook development in new directions. Expect to see plenty more tablet PCs coming out soon.

 

2/3/2010 3:10:34 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, February 02, 2010

Have you reviewed your business phones recently? A phone review should cover not only cost reductions, where possible, but also communication improvements. Ensuring that your mobile phones and landlines work together to provide optimum performance and smooth lines of communication.

Too many companies fail to review their arrangements and renew their contracts without giving consideration to how much they might save by looking at alternative ways of organising their business phones.

In fact savings of several thousands of pounds are possible for medium to large users. This is money that should not be wasted, particularly in the current economic climate. No business should be paying over the odds for their telecoms.

Some of the areas to look at with a review include:

  • Business mobile tariff
  • Mobile network
  • Changes of usage (more/less mins, sms, data)
  • New mobile handsets
  • No of lines/extensions
  • Line rental costs
  • Landline hardware (system/handsets)
  • Cost per minute of most used destinations
  • IT integration

By ensuring that your business communications are on the optimum plan you should not only save money on your basic monthly costs but should also benefit from increased new business and business retention by improving your communications both internally and externally.

You have nothing to lose with a business phone review from Business Mobile World. They are free of charge and take little time out of your business. After a quick fact find we can put together a proposal showing you where improvements and savings can be made.

2/2/2010 11:44:42 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Wednesday, January 27, 2010

According to a recent study only 24% of mobile phone users in the UK access the internet via their handset. There are several reasons cited for this low figure:

  • Actual cost of data when known
  • Unknown costs related to downloads and fear of a big bill
  • Difficulty in viewing websites on small screens
  • Slow download speeds and unwieldy navigation

Many of these problems can be overcome, particularly if you are looking for a new handset. If the internet is going to be a factor in your choice of mobile phone you will likely want as big a screen as possible. This means a touchscreen or slidephone are the best options.

A QWERTY keyboard enables you to email better and also to type long URLs into your browser getting to the website you need faster. A 3G enabled phone is a must and look out for whether it supports standard web programming such as java and flash. Wi-fi phones keep your costs down if you have a wireless access point.

A smartphone enables you to download different web browsers and applications to suit your taste and preference.

When looking at tariffs there are some different options for data usage. These include:

  • Pay as you go for amount downloaded
  • Include a data usage amount within your tariff (eg. 500MB)
  • Pay per day

Which one works out best for you depends upon how often you are likely to access the internet/email. For instance if the daily access charge is 30p and you are likely to use it half a dozen times per month it works out better to pay daily than paying £5 for inclusive data within your tariff.

Beware the high costs of downloading data on a pay as you go basis. It is easy to run up a sizeable bill if you surf the internet without a special data plan of some sort. Also note that your data plan applies only in the UK. When overseas the cost of data usage is usually enormous.

1/27/2010 12:04:26 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, January 26, 2010

These days most businesses of all types and size will use mobile phones in some capacity or other. Some of the reasons why your business benefits from utilising its business mobiles include:

  • Accessibility 24/7
  • Making and keeping appointments
  • Checking details/information whilst away from the office
  • Saving time, being able to communicate during "dead" time (eg. travelling)
  • Accessing emails and internet
  • Call forwarding from your landline
  • Keeping in touch when overseas
  • Lone worker protection
  • Tracking employees by mobile device

There are numerous other reasons why using mobiles in your business and making them a key part of your communication strategy makes sense.

In the 21st century people have little patience to wait around for a slow response to a problem or complaint. Companies that recognise this and are able to keep communication channels open and active at all times will benefit in retaining existing customers and also gaining new business.

It is not enough to simply have mobile phones in your organisation, you need to use them to their best advantage and integrate them with your landlines, broadband, IT to get the best possible communication solution.

As experts in the telecoms field, offering a full range of products and services designed specifically to work together, we would love to help your business function better and help you improve communications, not only with your customers but also internally.

A converged telecommunications solution does not have to be costly or overly-complicated, it just needs the right products working together in the best manner. Quotes are free and we welcome enquiries from all types of business and all sizes from 1 mobile handset to 100+.

1/26/2010 2:23:45 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, January 22, 2010

Increasingly the biggest differential between companies is the standard of customer service. Those that provide a quick follow up to enquiries and problems will find it much easier to retain customers and prompt replies to new leads will also put them at the front of the queue for gaining new customers.

When thinking about contact with your customers you need to be aware of all of the different devices and means of communication that are available. Not everyone wants to deal with things on the phone, many now prefer to email. The more channels of communication you offer the more people will be able to interact with your business.

When offering multiple communication avenues you also need to make sure that they work together to give the customer the optimum service. For instance if an email is left sitting in an inbox without being read or dealt with for several hours you are immediately risking the ire of an impatient customer.

Much better for a copy of that email to be forwarded to the recipients mobile phone when they are away from the office so that it can be read instantly. If it's urgent it can be dealt with straight away and if not it can be actioned at a later date.

Making it easier for people to contact you will result in gaining more business. Yes it will also mean that people with problems and gripes can get hold of you but it is better to sort these out in a timely manner so as to avoid losing customers or getting a bad reputation.

Small businesses need this more than they think. If someone is looking to get a product or service quickly they will almost certainly go with the first provider they can get hold of (providing the cost is not extortionate). So being unable to contact you could result in losing business. Having an answerphone does not always help if you cannot return the call until several hours later. By then the opportunity has often disappeared.

It is possible to have a single non-geographic number that tries all of your devices in turn until it can get hold of you. In the event you are uncontactable it can send a message straight to your mobile phone alerting you that your attention is required.

For larger businesses with dedicated staff answering the phones during office hours the need might be for out-of-hours services, forwarding calls to on-call staff, or home working options for people with families or in the case of bad weather.

All of these scenarios can be catered for by integrating your landlines, business mobiles and IT to provide seamless connections between departments and between your business and its customers.

1/22/2010 1:44:59 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Wednesday, January 20, 2010

The Business Mobile World website offers the products and services of 21C Telecom, a converged communications company based in the midlands. This allows us to offer our business customers not only business mobile phones, but also a range of associated and compatible communications services including:

  • Landline phones
  • Business broadband
  • Mobile broadband
  • VoIP systems and services
  • Vehicle tracking
  • Phone call recording
  • Non-geographic phone numbers

This enables us to take care of all of a business users communication needs, ensuring the maximum cost discounts together with compatibility between the different services. It also ensures one point of contact for any problems or queries and easy administration with one bill for all of the services.

We are now branching out further into business website hosting offering new and existing customers the opportunity to host their existing website with us or to start a new website. All of the related website services including web design and search engine optimisation can be included and billing is monthly.

With your business hosting package you will get generous webspace, bandwidth, unlimited email (including webmail for access anywhere from any computer), site statistics, databases, a range of different programming language options, blogs and more.

Transferring your existing site should be painless and hassle free. We will do as much of it as possible ensuring limited downtime, if any at all. New domain names and websites can be bought quickly and you can be online within 48 hours.

For a free quote for any of our website services please contact us.

1/20/2010 10:38:24 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, January 19, 2010

It's all very well wanting the latest mobile phone free of charge on contract but this usually means signing up to a hefty contract. Whilst this will usually get you a fair chunk of minutes and texts, if you don't use them then you are pouring money down the drain.

Moneysupermarket estimate that up to £13 billion is being wasted by British mobile phone users each year in unused minutes and texts. In fact nearly half of the inclusive deal is being wasted. This is a 40% increase on the 2007 figures and is driven by high cost phones (iPhone anyone?) which require huge tariffs to be obtained free of charge.

Whilst a free phone might seem like a tempting offer, if you are wasting £20 of inclusive minutes each month over a 24 month period it would be much cheaper to take out a lower tariff and part-pay towards the cost of the phone.

Whilst these figures refer to the whole of the mobile phone market, and are largely a consumer problem, business users also need to be aware of the cost of unused minutes, texts and data. It's very important that your business mobile contract accurately reflects your usage in order to get the best deal.

If your usage remains fairly steady each month it should be a simple task to look at your current usage and get the right tariff that includes what you need but no more.

If your bills vary widely each month then you have a decision to make. Do you take out a contract based upon the highest monthly spend and waste the minutes and texts in low spend months or take out a contract on a lower tariff and pay for calls etc. above your tariff as and when they are made. You might need to get out a calculator at this point and see which works out best for you!

On the other hand get in touch with Business Mobile World (that's us!) and let us do the hard work for you. We can analyze your bills and produce figures showing you the best options and how much you could save by switching tariffs and/or networks.

We can also propose other money saving communication options including your landline phones, taking over your current lines and reducing your line rental and telephone call costs, and business broadband with low contention ratios giving you great speeds without great costs.

One call does it all, just pick up the phone and dial 0844 880 8116 for immediate attention or fill out our online enquiry form.

1/19/2010 1:55:28 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, January 15, 2010

The figures are in for December 2009 and we can now reveal the best selling business mobile phone for the month. And the winner is........

The Samsung M110. Back on top after a four month break, although it has never left the top 6. This hard-wearing phone, ideal for those in manual trades, is dustproof, water resistant and shockproof. Free on even the lowest of tariffs it makes sense for businesses where breakages of "ordinary" mobile phones are commonplace.

A re-entry at 2 for the Nokia 6303. A solid unit for business users everywhere, this no fuss handset sells by the bucketload to businesses with basic mobile needs of talk and text.

Third place was occupied by the Apple iPhone. The intuitive nature of the iPhone's user interface is catching on with business users who like their touchscreen phones. Plus the constant media attention means that this handset is never far away from the thoughts of many looking for a new phone.

RIM take fourth and fifth with their BlackBerry 8520 and BlackBerry 9700 respectively. We have no problem selling BlackBerry phones to businesses where email is a prime driving force behind their choice of handset. Still the first choice manufacturer for many business users.

Nokia fill four of the remaining places with their 6300, 2700, 6600 and 7100. Samsung break in at 7 with their B2100. Another phone built along the lines of the aforementioned M110 this is a rugged phone for hardworkers.

A top 10 filled with sensible business mobile choices (iPhone excepted!). Each month is becoming fairly similar with only 4 manufacturers represented. No sign of LG or Sony Ericsson, they seem to be very much concentrating on consumer mobiles.

No entries for HTC either. They make good phones for the business user but many seem to shy away from them as they are not a household name. Their recent TV advertising may address these issues so look out for them making an appearance in the top 10 in the coming months.

Finally a reminder - we can help your business with its mobile phones and we don't only stock the phones shown in our top 10 listings. We can get you any handsets on a variety of business mobile tariffs with all of the major mobile networks. Contact us for your free quote.

1/15/2010 11:27:58 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Thursday, January 14, 2010

Reports are that over the Christmas period Samsung have been outselling Nokia and have gained the crown of most popular mobile phone manufacturer. This is for all mobile phone handsets, including consumer phones, rather than just business mobile phones, where Nokia are still the best sellers, at least according to our own in-house figures.

The rise of Samsung is led by a series of fun and funky handsets, often low cost, that appeal to the generation buying the most handsets. For business users the colour and design of a phone is less likely to impress. It's the phone features at the top of the list when choosing a handset.

Samsung do make mobile phones for business users, notably the durable and hardwearing "builders" phones. The Samsung Solid Extreme is one such example offering water and dust resistance and compliance with MIL-STD-810F. This means it can survive military standard testing including exposure to high and low temperatures, rain (including wind blown and freezing rain), humidity, sand and dust exposure, shock and random vibration.

Nokia, on the other hand, are still producing good, solid phones, ideal for business users but without any great innovation or fanfare that is going to rival Apple's iPhone or Google's new Nexus One. They persevere with series phones, such as the N series, even though they are tarnished by bad reviews and software problems in the past. Once people become aware of such problems they are less likely to trust such phones in the future, even when the problems have been sorted.

Expect a fightback from Nokia soon, although with a host of non-traditional manufacturers such as Apple and Google entering the market as competition with their own USP it is going to be hard work to win back a sizeable chunk of market share in the consumer arena.

The business mobile market is moving too and new technologies will be adopted by business buyers looking for better ways to interact with their customers. It moves much more slowly but it is definitely moving. BlackBerry and Nokia need to be on their mettle if they are to keep up with the young guns, particularly if Google do decide to aim their next handset at the business user as is rumoured.

Business mobile buyers also need to keep their eyes on the new technology and think how it could help improve their business efficiency. For some free advice get in touch with us and let us show you how the latest handset technology can help you connect with your customers and make more sales.

1/14/2010 3:14:38 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, January 12, 2010

Technology moves on apace and no area is moving faster than mobile phones. With the continuing rise in sales of SmartPhones, including GPS and always-on connectivity, the possibility to provide location-based services combined with mobile phone payment will be here soon.

This will allow you to receive information, offers and discounts on products and services based on your location. You might be walking along the high street nearing a large retail store and suddenly your phone beeps and a discount voucher appears on your screen. You visit the retailer, swipe your voucher to receive your discount, and swipe again to pay for your goods.

This will undoubtedly make life easier, particularly in paying for small items when you don't have any cash in your pocket. However the temptation to overspend will definitely be there for some. Also a lot of small impulse purchases can soon add up to a tidy sum at the end of the month.

It is also be possible to use your phone as a shopping assistant, taking a photo of an item in a shop and using an app to find info about it and get the best price. Apps could also be involved in money transfer between phones, so you could see car boot sales where the goods are bought by a shake of a couple of mobile phones and the money transferred from buyer to seller.

The security of the mobile payments will need to be excellent and combined with transaction limits to limit spending if people are going to adopt this technology. But any minor objections from people are likely to be overcome and many of the iPhone generation are going to want to get involved with this straight away.

They are the same people who will be using the new features on social networking sites which will enable you to see where your friends are and broadcast your location to your friends to meet up. The issue of privacy here is paramount but not insurmountable. There may be plenty of people who you don't want to know where you are!

Business applications for location tracking are already in use by many businesses who use device tracking systems to keep track of vehicles and employees during working hours. This enables the business to make savings and efficiencies and the systems can pay for themselves within a relatively short space of time.

1/12/2010 11:29:21 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, January 08, 2010

As a small business you will be aware that every penny counts. After all, who wants to spend more than they need to?

By obtaining a free review from Business Mobile World you will find out how much you could save. Not only that but we can provide you with advice relating to the latest technology and handsets and how they could improve your business communications.

We appreciate that your time is precious so we make it as easy as possible for you to get the best current deal and move seamlessly to a new network provider if necessary.

We can provide quotes and savings illustrations by phone, email or face-to-face whichever is easier for you.

With one of our small business plans you can get:

  • Between 100 and 3,000 inclusive mobile minutes (dependent upon chosen tariff)
  • Unlimited calls between all company mobiles
  • Unlimited calls to all 01, 02 and 03 landlines
  • Rollover unused minutes for 30 days
  • Dedicated account manager
  • Latest handsets free of charge

We can also provide small businesses with landline telephone services saving you up to 40% on your call charges, as well as a range of other services designed to help small business users. Get in touch with us for your free quote.

For larger business users we have a range of plans from the major networks and can provide integrated communication solutions bringing together mobiles, landlines, broadband and IT.

 

1/8/2010 10:55:40 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   |