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 Wednesday, April 21, 2010

Is your business still stuck in the 20th century? Technology, particularly phone technology, is moving apace and if you haven't changed your hardware and/or software in a few years it is likely you are using obsolete equipment.

For many small businesses this may not manifest itself in noticeable problems. Providing the equipment works and does what you need it to then there is no need to upgrade. However, could your business be making more money by making an investment in new technology?

With the improved technologies has also come price reductions. Competition, particularly in the mobile phone sector, is continually driving prices down. This is particularly true for SmartPhones where they can now be obtained free of charge on even the cheapest of business mobile contracts.

So if your current telecoms equipment is reaching the end of its life span, or starting to show its age, now is the time to look into replacement - you might be surprised how cost effective a total business phone solution is.

Our telecoms healthcheck takes an overview of your current setup, the equipment used and how it is put to use, together with gathering your ideas (and our own) of possible improvements to your communications.

The review covers a number of areas including:

  • Mobile phones
  • Landline phones
  • Telephone numbers and call management
  • Broadband (both fixed and mobile)
  • Device tracking and employee management solutions (where appropriate)
  • IT

Your business can benefit from the latest technology (future proofing for several years), better integration of individual communication products, a more coherent telecoms strategy, and all of this whilst realising cost reductions overall.

Placing all of your communication needs into the hands of a single supplier may seem scary at first but when you see the cost savings available, together with the advantages in billing (single bill for all services) and customer service (one point of contact) you should be convinced that this is the way forward for your business in the 21st century.

4/21/2010 8:54:11 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, April 20, 2010

We are able to provide business mobile deals for businesses looking for a single handset through to those looking for several hundred. The underlying principles of finding the best deal hold true for all businesses.

When you are only looking for one mobile phone for your business you need first to analyze how you are going to be using it. A builder will use their phone differently to a surveyor. Think about the following areas:

  • Phone calls
  • SMS messages
  • Email
  • Internet

If you are only looking for calls and texts you don't have to pay the premium for email and internet usage. You can choose a lower cost mobile, a cheaper tariff (dependent upon your usage) and get the best business mobile deal.

Once you have identified how you are going to be using your business phone you need to quantify how much you will be using it. If you already have an existing phone you are using for your business you will have an idea of your monthly usage broken down between:

  • minutes
  • texts
  • mb of data

From this we can see what is the best business mobile tariff for your usage and combine this with your chosen handset, usually free of charge.

Those looking for larger business mobile phone deals should still go through the same process but there may be a number of different handsets and usages for different employees and the tariffs will usually involve shared minutes and free calls within the group. It is slightly more complicated for us but we try to keep it simple for our clients at all times.

Whatever the size of your business we can assure you of our best attention at all times and excellent ongoing customer service should you decide to become a client following your free quotation.

Whilst your sorting out your business mobiles why not also take advantage of our other services and get a free quote for your landlines, broadband and mobile broadband. Combining these services from one supplier usually leads to cost reductions and service improvements for business users.

4/20/2010 8:57:02 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, April 13, 2010

It's been a while since we updated the latest business mobile phones available for business users. Here are some of the newest phones and "coming soon" handsets to give you an idea of the mobile technology currently available.

  • Sony Ericsson Experia X10

The first obvious striking feature is the 4 inch touchscreen, one of the largest currently found on mobile phones. After that the internal features are just as impressive, including a 1Ghz processor, GPS, an 8mp camera, Android Operating System, up to 16GB storage, Wi-fi, 3G, bluetooth connectivity - it really is an impressive SmartPhone.

  • Samsung Galaxy Portal

Also known as the i5700 and Spica. Not as impressively specced as the X10, but not as expensive either. 3.2 inch screen, 3.2mp camera, 800mhz processor, Android OS, GPS - it's still a pretty impressive phone with a relatively low price tag.

  • Microsoft Kin One and Kin Two

Microsoft are the latest computer giant to get involved with mobile phones. As mobiles and computers converge, technology firms need to have a foot in both camps to try and ensure they are in the running when the next major development happens.

Due out in America in May, these handsets will likely come to the UK later in the year. Full specs are not yet available but they will both be utilising the latest Windows Phone operating system.

  • Nokia N900

A side-slider with a 3.5 inch touchscreen and full QWERTY keyboard. 32GB storage, 5MP camera, Nokia's Maemo operating system, 600Mhz processor, GPS - another powerful SmartPhone.

All of these phones are/will be available at Business Mobile World. To get one for your business get in touch with us and we'll get you the best tariff currently available.

 

 

4/13/2010 12:47:03 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, April 09, 2010

Getting the best deal for your business mobiles can be an onerous task, particularly if you try and do it yourself. Although there are only five major networks, each one offers different business mobile tariffs and handset combinations making a direct comparison near impossible.

New mobile phone handsets are being released almost daily meaning large fluctuations in price for "obsolete" mobiles and a choice of a hundred handsets or more - how do you know you are getting the best deal? The answer is to use a business mobile comparison service like Business Mobile World.

Our sole aim is to get your business the best mobile phone deal. We work in a very competitive industry meaning that we have to keep our deals as low as possible to gain your business. This policy of cost reduction does not mean that we sacrifice service. We will not be giving you second hand mobiles or putting you on a network with no coverage - we value our excellent reputation.

You will benefit from having an account manager with many years experience looking after your initial quotation and ongoing contract as well as a dedicated customer service team. No call centres or hours spent holding on the phone.

Ultimately our service will mean that your business saves money on its business phones whilst at the same time improving your communication, both internally and with your existing/new customers.

We don't make any charges for our service, we receive payment from the mobile phone networks, so getting a quote from us should be at the top of your list when renewing your current contract. You have nothing to lose and everything to gain by letting us show you our best deal.

Contact us on 0844 880 8116 or complete our online enquiry form to start saving your business money.

4/9/2010 1:11:06 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, April 06, 2010

The latest business mobile despatch figures are in for March 2010. From these we have compiled a Top 10 business mobile phones.

No major surprises, the list is still very much dominated by Nokia, Samsung and BlackBerry, with one notable exception (can you guess?).

At no 1 is the perennial favourite the Nokia 6303. The successor to the 6300 this stylish little handset does the job for most business users in terms of talk and text. Reliable and easy to use it is a solid business phone choice.

The second best seller is another old favourite, the BlackBerry Curve 8520. Keenly priced yet providing most of the necessary business features and legendary BlackBerry email. This is destined to be in our top 10 for a while yet.

Third place goes to the Nokia 2700. Another solid Nokia business handset. And similarly in fifth is the Nokia 2323.

By contrast, in fourth place we have our old friend the Apple iPhone. We have lumped together all of the different versions to give a single sales position.

Will it ever make number 1? Certainly there is plenty of demand for it amongst business users and if the price drops significantly this will see the major barrier to ownership disappear and we will certainly sell plenty more. The current price for the 3GS is just a bit too high for most business users to justify.

Sixth place goes to the durable Samsung M110. This tough phone continues to sell well with business users needing reliability and toughness. Two more standard Nokias occupy 7th and 8th in the form of the Nokia 6300 and Nokia 1208.

At 9th is a new entrant, never been seen before in the lists - the Samsung Tocco Lite. And finally completing the 10 is the Nokia 6600i.

4/6/2010 12:47:14 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, April 02, 2010

As well as business mobile solutions we also offer a full range of business phone products. This includes:

  • Business phone systems (small and large)
  • Business phone lines (ISDN2 and ISDN30)
  • Business phone numbers (Geographical and non-geographical)

We offer a total communication solution for businesses large and small. This includes overhauling all of your current systems where necessary - often systems can become obsolete and fail to offer the services and reliability of modern phone systems. Whilst investing in hardware can be costly in the short term, in the long run a future proof business phone system (such as a VoIP system) will pay for itself many times over in improved efficiencies and lower call costs.

When thinking of a VoIP phone system, routing your calls over the internet, you need to make sure your current broadband is up to the job. We can offer uncontended business grade broadband offering guaranteed upload and download speeds ideal for this type of business phone system.

The benefits of utilising our services include:

  • Free and without obligation
  • Expert knowledge of current products
  • Advice on improving your business communications
  • Help with set up and ongoing maintenance when required
  • Seamless integration of all products supplied

All businesses could gain from contacting us and seeing how we could improve communication, both within your organisation and with existing customers and prospects. Not only could you save initially on system costs, lines and calls but improving communication will inevitably improve customer retention and gaining new business.

For a free quote give us a call on 0844 880 8116 or fill out our online business phone enquiry form.

4/2/2010 1:46:43 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Wednesday, March 24, 2010

The cost of broadband for home consumers has never been so low. However, at peak times the speeds you are actually operating at can be well short of the advertised max speed. If you find your home PC is struggling with routine internet use check out the speed by using one of the online speed checkers (eg. http://www.broadbandspeedchecker.co.uk/).

Even on reduced speeds standard web browsing is unlikely to grind to a halt, particularly if you are only using one computer with the connection. However for business users the broadband speed coming into the workplace is then diluted by the number of users. If you have several employees online this is where the lack of speed and high contention ratios will be noticeable.

Can your business cope with a loss of internet service? Many businesses now rely upon the web and email for their daily communications. A loss of several hours service in the form of downtime can be costly and distressing.

We now have reduced prices on our business broadband. Not on the cheap and nasty low grade broadband but on 1:1 contention business grade broadband giving you a dedicated service. This type of broadband is ideal for new technology such as VoIP because it provides guaranteed bandwidth end-to-end and symmetric download and upload speeds.

There are a range of options based on different speeds and we can guide you on the best one for your business. We can also supply hardware in the form of a variety of routers and assist in the set up of your new business broadband.

Any problems and you do not sit in a phone queue waiting for a call centre assistant, we have a dedicated broadband department available straight away. This grade of broadband has proved to be extremely reliable meaning that you are unlikely to be calling us in all but the rarest of circumstances.

For a free quotation, line test and suitability discussion please contact us.

 

 

3/24/2010 5:08:35 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, March 23, 2010

One of the services offered by ourselves is business website hosting. We have been working on a number of different plans to suit all size of business from a small business with a few pages on their website to a fully functioning e-commerce website.

We offer both Windows and Linux hosting and numerous extras and programming support are included as standard, as is a .co.uk domain name. Pricing details are below.

For the vast majority of small businesses plans L1 and W1 would be more than sufficient at £9.95 per month. This will host a few hundred average webpages and cater for several thousand visitors each month.

The choice between Linux and Windows only matters if there is scripting involved within the site. We can advise on the best options based upon your current set up.

For more information visit the main business website services page.

Plan Name:

L1

L2

L3

W1

W2

W3

Webspace:

200MB

1GB

5GB

200MB

1GB

5GB

Bandwidth:

2GB

10GB

50GB

2GB

10GB

50GB

Email Accounts:

30

100

Unlimited

30

100

Unlimited

RRP (pcm):

£9.95

£19.95

£29.95

£9.95

£19.95

£34.95

EXTRAS:

Dedicated SSL (pcm):

£10

£10

£10

£10

£10

£10

.com domain (pcm):

£0.50

£0.50

£0.50

£0.50

£0.50

£0.50

KEY: L=Linux, W=Windows

 

3/23/2010 11:16:40 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, March 19, 2010

As mobile phones become more powerful the more uses they can be put too. A simple software download can turn them into trackable devices, working in conjunction with GPS and an online real-time interface allowing businesses to monitor employees out in the field.

Mobile phone tracking has come a long way in a very short space of time. No longer reliant upon triangulation between mobile phone masts it now relies upon GPS enabled phones to accurately pinpoint devices within 5 metres at any given time.

It is intelligent enough to recognise when a phone is travelling in a vehicle, indicating direction of travel and speed, or when a phone is being carried by an employee on foot. It can be programmed to notify of arrival, departure and when entering specific areas or zones.

All of the gathered information is stored and can be accessed at any time and compiled into a number of useful reports such as timesheets, expense reports etc. These can be viewed and printed at the touch of a button.

Knowing where everyone is within your organisation will improve your customer service and will help with health and safety compliance where lone workers are involved. Mobile phone tracking can also help with reduced mileage, reduced overtime claims and a range of other money saving benefits for your business.

If you already have a GPS phone you can take a 14 day free tracking trial allowing you to see the web interface in all of its glory and get a hands-on experience of how the tracking software could help your business.

There are no installation costs and you could be surprised how little mobile phone tracking costs. It could quickly pay for itself in savings alone whilst also improving efficiencies helping you retain existing customers and win new customers too.

Even if you don't operate your own fleet, but have employees using their own vehicles on your business, this system provides a grey fleet management solution. Think of it as an employee management system rather than vehicle tracking or mobile phone tracking.

 

3/19/2010 2:04:49 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, March 16, 2010

What do we offer and how can we help your business? Using our services has a number of advantages over going direct to a mobile phone network for your business mobile phones. These include:

  • More flexibility - full range of handsets to choose from
  • Time saving - we find you the best deal in the quickest time
  • Saving money - we can find you the best deals, better than going direct
  • Communication integration - we can advise on your other telecoms requirements and how they will work with your mobiles
  • No call centres - positive customer service if you need our help. We are on your side.

All of these advantages come to you free of charge and without obligation. If you want to approach the networks first and then see what we can offer in comparison please do. We thrive on competition and always offer our best price to win your business.

If you decide to go through us you will have the benefit of a dedicated account manager looking after your business. Any questions or problems and they are available to help you, backed up by our dedicated customer service team.

To get things started we need to know a little more about your business and your mobile phone usage. If you have a current business mobile contract we can use this as an initial quotation basis and discuss where changes might be made in the future. If new handsets are not required initially we can give you an allowance for use when your handsets reach the end of their life or get lost/stolen.

Where new mobile phones are needed/wanted we can advise you on the free of charge handsets available and even demonstrate them to you, giving you a chance to see if they meet your needs. We can also make suggestions as to the best handsets based upon your usage. For instance if you don't need access to the internet or email for the majority of employees there is no need paying extra for these features.

We can also help your business with a wide range of other telecoms services aimed at saving you money whilst improving your communications. Just let us know if this is of interest and we will provide you with a quote.

 

3/16/2010 2:16:51 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Friday, March 12, 2010

Assume you are starting a new business and would like a new mobile phone in the business name. You approach us to supply you with a phone. We can talk you through a number of different tariffs from the major phone networks. For instance:

  • 500 inclusive mobile minutes
  • Unlimited calls to UK landlines - 01, 02 and 03
  • 250 texts
  • 500mb of data
  • £25 per month

The network pay us a commission for signing you up to a contract and out of this we pay for the mobile you need. So as long as the phone you require is less than the commission received, allowing us a little profit, then we can supply the handset free of charge for you. If not you may have to contribute towards the cost of the phone or choose a higher tariff.

As we source mobiles from a number of suppliers we are able to supply any UK handset and usually at excellent prices so we can keep our business mobile deals competitive.

Business mobile contracts are usually 18-24 months in length and you are committed to the network for this period of time. If you end the contract early they will expect you to pay for the remaining line rental until the end of the contract.

If you find that you need more minutes, texts or data or wish to change the contract in a way that increases the amount you pay each month the networks will almost certainly agree. However, reducing your tariff is not so easy and may be resisted if the reduction is particularly large.

Larger business mobile contracts work in a similar way, although there is usually one "main" number (the leader) and a number of sharers. The sharers use the same pool of minutes allocated to the leader.

So if you have five handsets on a 2,000 minute contract the 2,000 minutes are available for all numbers within the group. This does not always apply to text and data usage which may be allocated per handset instead. It is usual for calls between group handsets to be free of charge.

Minutes, texts and data over and above your normal contract will attract further charges and these are usually hefty so best to make sure you have a contract with a little bit of leeway built in. Similarly use outside of the UK is charged heavily, so make sure you add a package for overseas usage before you go or limit your usage whilst out of the country.

If your current business mobile contract is coming due for renewal soon and you would like to get a quotation please contact us by phone or online.

3/12/2010 2:13:42 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Wednesday, March 10, 2010

At Business Mobile World we specialise in providing business mobile phones. We deal with all types of businesses and all sizes from a one-man band with 1 mobile phone handset to large companies with hundreds.

We recognise that your main focus is running your own business and that you do not have the time to be getting lots of different quotes and negotiating with the mobile phone networks. Doing it yourself is unlikely to get you the best deal, the best option is to utilise our expertise to find the best business mobile tariff based upon your usage and requirements.

Getting a quote is easy. If you already have a business mobile contract you can send a copy of your current bills. This will allow us to see exactly how many minutes and texts you are using, your data usage and any extras such as international usage and calls to non-geographic numbers.

We can instantly compare your current deal with those available from the major mobile networks, and see if your current tariff is still the best for your business. Over time usage changes and what might seem the best tariff when you take the contract out may become less suitable after several months if your usage has changed.

If you don't already have business mobiles, either because it is a new business or your business has expanded and you now employ staff who need mobile phones, estimating usage is much harder. It could be worth taking out a tariff at a low-level and monitoring usage to see whether you need to increase it. It is always easy to go up a tariff or two but much harder to reduce your tariff.

We can provide a full range of business mobile handsets. These are usually supplied free of charge, depending upon your chosen tariff.

Once you have your new business mobile contract in place we keep an eye on it with regular reviews to make sure that everything is running smoothly and you are happy with it. As well as your itemised bill each month you will also receive 6 monthly overviews showing you trends and allowing you to spot excessive usage in any particular area.

Any problems and we are only a phone call or click away. We have a dedicated customer service team who not only help you with any issues but also monitor our own internal service standards to make sure we are always giving the best service possible.

If your business mobile phones are due for renewal in the next 3 months or so it would be worth your while to get in touch and see what we can offer you. There is no obligation to proceed if you don't like our quote and if you prefer your current deal you have the peace of mind that you already have the best deal available.

 

3/10/2010 12:26:07 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Tuesday, March 09, 2010

We've relaunched two websites this week following a brief break. These are:

We had a change of server late last year which led us to re-evaluate all of our websites. It was decided that these two could be put on ice temporarily whilst we concentrated on our main site.

However there have been some developments in the vehicle tracking arena which are exciting and need promoting so the 21c Vehicle Tracking website was chosen as the perfect vehicle to promote the new products.

And whilst we were reviving this site it was easy to put the business mobiles site back online too. This site won't be updated too much in the near future as we concentrate on the vehicle tracking developments.

Vehicle tracking, as a term, is pretty old now. Many businesses, who do not see the need for vehicle tracking, are missing the point. This is about employee management, protection and compliance.

The new breed of device tracking via GPS smartphones can do so much more than just keep track of a vehicle. Because it is not vehicle-fixed and remains with the employee it allows you to keep track of them and ensure that they are safe at all times whilst on your business. It also allows them to alert you if they have a problem with a simple press of a button. You can then see online in real-time where they are and get help to them if needed. This type of solution is ideal for lone workers.

It also allows you to keep track of your "grey fleet", vehicles owned by the employee but used on your business. This is important as your duty of care does not stop because they are in their own car.

Issues relating to privacy, particularly tracking employees outside of working hours, are now easily addressed via the online interface giving the employee complete peace of mind that they are not monitored 24/7.

And the best bit? The price. Businesses are always surprised that such a fully featured system costs so little. For your free quote please contact us or get in touch for a FREE, no obligation 14 day trial to see how this tracking solution might help your business. 

3/9/2010 11:14:46 AM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   | 
 Wednesday, March 03, 2010

Originally this site was started solely to sell business mobiles, and products and services related only to this category. We worked closely with 21c Telecom Ltd, our main supplier, and had good success supplying businesses with phones on contract terms.

However, the telecoms market has moved on, and more and more businesses are sourcing all of their communication products from a single supplier. The advantages of this approach include cost savings, reduced administration, better customer service and enhanced fault resolution.

We are also able to offer a full range of business telecom products including:

  • Business Landlines

This includes line rental, reduced call charges, telephone systems, telephone numbers, maintenance contracts, call management and more. Easy to understand monthly billing and a single point of contact for questions and problems.

  • Business Broadband

Business grade broadband with low contention ratios giving your business a greater share of the available bandwidth. High speed, reliable broadband with routers supplied and installed where necessary.

  • Mobile Broadband

USB dongles supplied to give you 3G mobile internet via your laptop or netbook. Speeds up to 7.2mbps.

  • Vehicle Tracking

Track your vehicles or employees via hardware or a mobile phone. Live view of current position via real-time web interface.

All types and size of business can benefit from taking out a range of services with us, achieving large savings over a multiple supplier solution. Quotes are always free and we aim to save you money whilst simultaneously improving your business communications.

 

3/3/2010 12:09:18 PM (GMT Standard Time, UTC+00:00)  #    Disclaimer  |   |